Appeals & Disputes Specialist

West Riding Recruitment; Bradford; On-site; GBP 22,000 - 25,000; Full time

Job summary

West Riding Recruitment is seeking an Appeals & Disputes Specialist to join a busy Revenues & Benefits team in Bradford. You’ll handle appeals and revisions, make decisions per legislation and Council policies, and present cases to Tribunals and other bodies.

You will communicate with customers and other organisations, prepare reports, and help improve processes while supporting colleagues. The role is based in Bradford and requires strong communication and numeracy skills.

Qualifications

• Minimum 3 years' experience in Appeals & Disputes.
• Experience presenting cases at Tribunal.
• Strong knowledge of relevant legislation and guidance.
• Excellent written and verbal communication.

Responsibilities

• Deal with appeals and revisions and make decisions in line with legislation and policies.
• Prepare reports, submissions and supporting documents.
• Present cases at Court or Tribunal when required.
• Keep up to date with relevant legislation and guidance.
• Help improve processes and provide advice to colleagues.

Skills

Appeals & Disputes experience

Tribunal presentation

Communication skills

Attention to detail

Job description

Appeals & Disputes Specialist - Bradford

Are you experienced in Appeals & Disputes and confident presenting cases at Tribunal? We have an exciting opportunity for an Appeals & Disputes Specialist to join a busy Revenues & Benefits team based in Bradford.

The role

You’ll be responsible for dealing with appeals and revisions, making decisions in line with legislation and Council policies, and preparing and presenting cases to Tribunals and other bodies.

You’ll also:

• Deal with complex Appeals & Disputes cases
• Communicate with customers, representatives and other organisations
• Prepare reports, submissions and supporting documents
• Present cases at Court or Tribunal when required
• Keep up to date with relevant legislation and guidance
• Help improve processes and procedures
• Provide advice and support to colleagues

About you

We’re looking for someone with:

• At least 3 years' experience in Appeals & Disputes, particularly where presenting cases at Tribunal has been a key part of the role
• Strong knowledge of relevant legislation and guidance
• Excellent written and verbal communication skills
• Good attention to detail, accuracy and numeracy
• Confidence presenting cases and giving adviceGood IT skills, including Microsoft Word, Excel and Outlook

Hours of Work

Monday to Friday 0900 - 1700

Hourly Payrate

£16.02 per hour