Appeals Coordinator (Hybrid) – Maternity Cover

Bristow & Sutor Group; Dingwall; Hybrid; GBP 22,306 - 27,263; Full time

Benefits offered by this job

Pension scheme

Monthly incentives

29 days holiday

Ongoing training

Free On‑Site Parking

Company Life Assurance Plan

Refreshments

Smart Casual Dress Code

Job summary

Bristow & Sutor Group is hiring an Administration Assistant for their Appeals Handling Team based in Dingwall, Scotland. This hybrid position focuses on responding to written appeals regarding private parking charge notices and involves analyzing cases and collating responses.

The ideal candidate will have strong communication skills, the ability to manage workload independently, and attention to detail. Benefits include a pension scheme, incentives, and 29 days of holiday.

Qualifications

• Demonstrated ability to prioritize tasks and manage workload.
• Experience or familiarity with customer service and appeals process is beneficial.
• Accurate data handling and communication are crucial.

Responsibilities

• Respond to written appeals for private parking charge notices.
• Analyze data and prepare written responses.
• Provide advice on appeals via customer service line.

Skills

Great written and verbal communication skills

Self-motivation

Problem solving

Attention to detail

Sound IT skills (Outlook, Excel, Word)

Job description

Bristow & Sutor Group is hiring an Administration Assistant for their Appeals Handling Team based in Dingwall, Scotland. This hybrid position focuses on responding to written appeals regarding private parking charge notices and involves analyzing cases and collating responses.

The ideal candidate will have strong communication skills, the ability to manage workload independently, and attention to detail. Benefits include a pension scheme, incentives, and 29 days of holiday.