AOG Freight Forwarder & Import/Export Coordinator

AWD online; City Of London; On-site; GBP 34,000 - 45,000; Full time

Benefits offered by this job

Annual leave 20 days

Performance bonus

Weekend pay

Pension scheme

Private medical care

Overtime opportunities

Career development

Job summary

AWD online is seeking an Import Export Coordinator / Freight Forwarder to join a fast-paced aviation logistics operation in London. You will manage end-to-end multimodal shipments across air, sea, road and courier services while liaising with airlines, hauliers and overseas agents worldwide.

This role emphasises urgency, accuracy and customer service, with day and night shifts available. Previous AOG experience would be advantageous, but solid freight forwarding expertise is also welcome.

Qualifications

• Strong background in freight forwarding and import/export operations
• Experience dealing with UK import and export Customs & Excise entries
• Previous experience in a transport, freight or shipping coordination role
• Ability to work effectively in a fast-paced, time-critical environment
• Excellent communication and organisational skills
• Ability to manage multiple deadlines and changing priorities
• High attention to detail and strong problem-solving ability
• Confidence using Microsoft Office and logistics systems
• Proactive, reliable and team-focused approach
• Previous AOG / Aircraft on Ground experience would be advantageous

Responsibilities

• Multimodal Shipment Coordination: Manage worldwide import and export movements across air, sea, road and courier services
• AOG Response Handling: React quickly to urgent Aircraft on Ground situations, coordinating time-critical movements to help minimise aircraft downtime
• Transport Bookings: Arrange flights, haulage, collections and courier services with carriers, suppliers and overseas agents
• Customs Processing: Prepare and submit UK import and export Customs & Excise entries accurately and within required timescales
• Freight Documentation: Complete AWBs, bills of lading, delivery paperwork and other import/export documentation
• Customer and Agent Liaison: Communicate with customers, airlines, suppliers and international partners to provide reliable shipment updates and high levels of service
• Dangerous Goods Support: Assist with hazardous and dangerous goods documentation where required
• Systems and Operational Support: Maintain accurate shipment records within internal systems and support the wider team with day-to-day freight operations and time-critical logistics

Job description

AWD online is seeking an Import Export Coordinator / Freight Forwarder to join a fast-paced aviation logistics operation in London. You will manage end-to-end multimodal shipments across air, sea, road and courier services while liaising with airlines, hauliers and overseas agents worldwide.

This role emphasises urgency, accuracy and customer service, with day and night shifts available. Previous AOG experience would be advantageous, but solid freight forwarding expertise is also welcome.