Anthropologie Sales Associate

Urban Outfitters, Inc.; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sales Associate who is passionate about delivering an exceptional customer experience. In this engaging role, you will connect with customers, provide personalized product suggestions, and utilize technology to enhance the shopping experience. Your contributions will not only drive sales but also foster a welcoming atmosphere in the store. This position offers a chance to be part of a dynamic team, participate in store initiatives, and enjoy a range of benefits. If you thrive in a fast-paced environment and love working with people, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discounts

Retirement Savings

Qualifications

• Experience in customer service and ability to work flexible hours.
• Strong communication skills and a team-oriented mindset.

Responsibilities

• Engage customers with genuine conversations and personalized service.
• Support sales through product knowledge and teamwork.

Skills

Customer Service

Team Player

Communication Skills

Flexibility

Job description

Location

This position is located at 50 University Avenue, Los Gatos, California, 95030 United States.

Role Summary

A Sales Associate contributes to driving sales by providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard, and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to the completion of omni order fulfillment processes while maintaining stock levels on the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Role Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility for specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more!

Pay Range

Starting from USD $17.50/Hr.

Anthropologie Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair, and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.