ANPR Service Engineer

Horizon Parking; Essex; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tools

Annual Bonus Scheme

Pension scheme

Sick pay

25 days holiday + bank holidays

Birthday day

Health care cashback

EAP

Employee discounts

Cycle to Work

Paternity leave

Core values awards

Yammer lottery

Ad-hoc monetary recognition

DBS application

Free online training

Job summary

Horizon Parking Ltd is a car park management company delivering nationwide services. We are seeking an ANPR Service Engineer to cover Essex and the South Eastern parts of England, with overnight stays as needed.

The role demands a full driving licence, 40 hours per week, and a proactive, customer-focused engineer ready to work across the UK. We offer a competitive package including a company vehicle, bonus scheme, and pension options.

Qualifications

• Full driving licence (UK) required; travel across the UK.
• CSCS card and SSSTS/CITB desirable.
• Proficient with PC and Microsoft Office.
• Strong interpersonal and customer service skills.
• Pro-active, self-motivated with good time management.

Responsibilities

• Deliver reactive and planned ANPR maintenance works per SLA.
• Install ANPR services and signage per programme and standards.
• Work with Technical Support to commission sites and diagnose faults.
• Undertake intrusive site surveys for new installations with managers.
• Maintain accurate job records and provide progress updates.
• Ensure RAMS and safety policies are followed.
• Maintain van, tools and equipment to 5S standards.
• Follow Job Sheets and Signage Plans and report deviations.

Skills

Driving licence

Customer service

Time management

Interpersonal skills

Problem solving

Organisational skills

Communication skills

Tools

MS Office

Job description

Horizon Parking Ltd is a car park management company, providing our various services nationwide.

We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.

What are we looking for?

- ANPR Service Engineer, to work around Essex and the South Eastern parts of England - so the need to be flexible and available for overnight stays is a must.

- Someone who can work at least 40 hours per week, with a full driving licence.

What's in it for you?

- £30,000 per annum

- Company vehicle, fuel card & tools

- Annual Bonus Scheme.

Salary Sacrifice Pension Scheme.

Statutory Sick Pay.

23 days holiday plus bank holidays.

Additional 1 day's holiday for your birthday week.

Health care cash back scheme.

Mental Health and Well Being Programmes (EAP).

Employee discount scheme.

Cycle to Work scheme.

Enhanced paternity leave.

Core values Awards.

Yammer monthly lottery.

Regular ad-hoc monetary recognition.

Paid DBS application.

Access to free online training.

Key Responsibilities:

• Deliver reactive and planned preventive ANPR and machine/kiosk maintenance works in line with SLA's.
• Deliver ANPR Services and signage installations in line with company programme, procedures and standards.
• Work with the Technical Support Team to commission sites and diagnose faults.
• Work with Installations Manager and M& E manager to undertake intrusive site surveys to prove cable routes for new installations.
• Maintain accurate job records and provide regular progress updates from company ticketing system and WhatsApp groups.
• Identify and control risks, ensuring that work is carried out in line with job RAMS and company health and safety policies and safe working practices.
• Maintain company van, tools and equipment to a satisfactory standard in line with 5s principles.
• Deliver consistently high standards of work through robust routines and processes following Job Sheets and Signage Installation Plans and feeding back any deviations to the Installations Manager.

Skills & Knowledge Required:

• A labours CSCS card is desirable.

• A SSSTS CITB certification is desirable.
• Skilled in PC usage and associated software including Microsoft Office.
• A full driving license (6 points max) as travel across the UK is essential.
• Excellent interpersonal and networking skills.
• Analytical and problem solving skills.
• Good verbal and listening communications skills.
• Effective time management and organisational skills.
• Excellent customer service skills.
• Have a process orientated, logical and practical approach to your work.
• Good literacy skills.
• Have a pro-active and self-motivated approach to your work.