Ancillary Performance Executive

Ageas UK; Chandler's Ford; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Flexible Working

Health Insurance

Annual Bonus Schemes

Competitive Pension

Return to work programme

Job summary

Ageas UK is seeking an Ancillary Performance Executive to join the Ancillary Product Management team. The role focuses on driving performance, profitability and customer value across ancillary income streams.

You will work in a hybrid model, based from an Ageas office in the UK, with regular collaboration across Finance, Pricing, Underwriting and Marketing to optimise revenue and outcomes. You'll analyse customer behaviour, product performance and value measures, provide insights, and contribute

Qualifications

• Experience in the general insurance industry with a commercial/analytical/product focus.
• Strong commercial and financial awareness with experience in performance reporting, forecasting and budgeting.
• Ability to translate data into clear recommendations supporting business decisions.

Responsibilities

• Monitor performance of products and customer journeys; identify improvement opportunities.
• Prepare robust performance reports, forecasts and commercial insights to inform trading decisions.
• Support forecasting, budgeting and scenario planning, including customer lifetime value analysis.

Skills

Commercial awareness

Financial analysis

Performance reporting

Forecasting

Budgeting

Stakeholder management

Tools

MI reporting

Commercial modelling

Job description

Job Title

Ancillary Performance Executive

Target Start Date

ASAP

Contract Type

Permanent

Salary Range

£50,000 - £60,000

Location

Any Ageas office

Closing Date for applications

20th August

Ancillary Performance Executive

We're looking for an Ancillary Performance Executive to join our Ancillary Product Management team and help drive the performance and growth of Ageas' ancillary income streams. This is an exciting opportunity for a commercially minded individual who enjoys influencing decisions that deliver both customer value and business growth.

You’ll be based from any Ageas office once every fortnight, with the rest of your time working in our flexible hybrid model.

Main Responsibilities as Ancillary Performance Executive

Working with Finance, Pricing, Underwriting, Marketing, Claims, Trading and Change teams, you’ll play a key role in understanding how our products and customer journeys are performing, identifying opportunities for improvement and supporting initiatives that optimise revenue, profitability and customer outcomes.

Operating in a fast-paced and collaborative environment, you’ll provide robust performance reports, forecasting and commercial insight that helps shape trading decisions and supports the continued development of our ancillary proposition. You’ll be responsible for monitoring MI, business performance against plan, identifying emerging risks and opportunities, and providing recommendations that help drive sustainable growth.

A significant part of the role will involve evaluating customer behaviour, product performance and value measures to help improve customer outcomes and ensure fair value and Consumer Duty principles remain central to decision-making. You’ll also contribute to proposition development, trading initiatives and controlled testing activity, helping the business understand what works best for our customers and where future opportunities exist.

Alongside this, you’ll support forecasting, budgeting and scenario planning activities, contribute to business cases and commercial modelling, including customer lifetime value analysis, and provide insight into competitor activity and broader market trends. Through building strong relationships with stakeholders across the business, you’ll help turn insight into action and contribute to the profitable growth of our ancillary portfolio.

Skills and experience you need as Ancillary Performance Executive

We’re looking for someone with experience within the general insurance industry, ideally in a commercial, trading, analytical or product-focused role, who is passionate about improving performance and delivering better outcomes for customers. You’ll have strong commercial and financial awareness, with experience of performance reporting, forecasting, budgeting and commercial analysis. You’ll also be comfortable using data to tell a story, translating complex information into clear recommendations that support business decisions.

You’ll bring experience of commercial modelling, business case development and customer lifetime value analysis, together with a good understanding of ancillary products, customer journeys, product governance and Consumer Duty requirements within Personal Lines insurance. Strong stakeholder management and communication skills are essential, as is the ability to build relationships, influence decisions and work collaboratively across a variety of teams. We’re also looking for someone who is organised, proactive, commercially curious and able to balance multiple priorities while maintaining a high attention to detail.

Here are some of the benefits you can enjoy at Ageas

• Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
• Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.
• Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
• Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more.
• Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
• Benefits for Them- Partner Life Assurance and Critical Illness cover.
• Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.
• Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
• Supporting you back to work- Return to work programme after maternity leave.

About Ageas

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.

As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone.

We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.

Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us.