Analytics & Salesforce Manager - Consumer Care (Hybrid)

Konecta Digital and SL&E Team for Coca-Cola

City Of London

Hybrid

GBP 65,000 - 90,000

Full time

14 days+

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Job summary

Konecta Digital and SL&E Team for Coca-Cola is seeking an Analytics Manager for the Consumer Care European team to analyze data from 50+ staff across 30 European countries and drive improvements in consumer care practices.

You will own CRM Salesforce projects, develop dashboards, and deliver insightful analytics for senior leadership and clients, coordinating with cross-functional stakeholders to optimize performance and campaigns.

Qualifications

3–5 years' experience as Analytics Manager, FMCG/Consumer Care preferred.
Strong numerical analysis with tailored commercial insights.
Excellent knowledge of Salesforce/Nexus, Microsoft 365, Power BI, SQL.
End-to-end ownership of complex analytics projects.
Capable of managing multiple projects with priorities.
Ability to build strong stakeholder relationships.
Proven track record presenting analytical findings.
Team player, organized, detail-oriented.

Responsibilities

CRM Salesforce Expertise & Innovation: lead global projects, automation, dashboards.
Process Optimisation & Automation: streamline reporting and processes.
Reporting & Performance Management: own periodic reporting and slide decks.
Power BI Reporting & Dashboard Management: maintain and build dashboards.
Performance & Quality Analysis: monitor KPIs and quality metrics.
Cross-functional Collaboration: partner with directors and trainers.
Ad-hoc Analysis & Business Support: respond to client queries and campaigns.