Analyst, Risk Intelligence at Deliveroo

Sscirra; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Deliveroo in London is seeking an Analyst, Risk Intelligence to join the on-site Risk Intelligence team. You will help deliver guardrails for escalation and response, safeguarding people, operations, and brand during critical incidents.

You’ll lead on-shift incident intelligence, produce predictive intelligence products, and collaborate with Crisis Management, Legal, Communications, and Trust & Safety to ensure unified decisions across the business.

Qualifications

• Need background in intelligence, crisis management or global security operations.
• Proficiency in OSINT/SOCMINT fundamentals and GIS tools.
• Weather data literacy to translate into actionable insights.
• Ability to act decisively under high-stakes events.
• Strong crisis communication skills.

Responsibilities

• Lead on-shift incident intelligence and provide rapid risk assessments to support incident command.
• Produce Daily Intelligence Briefs, INTSUMs, formal risk assessments, and interactive dashboards.
• Detect and triage tactical alerts from intelligence feeds and close information gaps.
• Collaborate with Crisis Management, Legal, Communications, and Trust & Safety to ensure unified escalation and messaging.
• Drive global operational continuity with structured shift handovers across regions.

Skills

Intelligence analysis

GIS tools

Crisis management

OSINT

Decision making under pressure

Education

Bachelor's degree in related field

Tools

QGIS

ArcGIS

ATAK

Job description

Deliveroo is looking for an Analyst, Risk Intelligence to join their London team. This is an on-site role. In this role, you’ll help deliver the foresight and intelligence guardrails that guide escalation and response, safeguarding our people, operations, and brand during critical incidents.

What You’ll Be Doing

You’ll be joining the Risk Intelligence team within the Regional Operations Centre (ROC). Operating at the intersection of technology, tradecraft, and crisis management, their small, high-performing team produces actionable insights that enable enterprise leaders to mitigate global disruptions.

Here’s what your day-to-day might look like:

• Lead on-shift incident intelligence:Act decisively as the on-shift intelligence lead during critical incidents, providing rapid risk assessments and decision-ready context to support incident command.
• Produce predictive intelligence products:Develop and present Daily Intelligence Briefs, subject-specific summaries (INTSUMs), formal risk assessments, and interactive dashboards to drive timely operational decisions.
• Detect and triage tactical alerts:Continuously monitor tactical intelligence feeds, applying effective analytical judgment to triage alerts, elevate emerging events, and close information gaps.
• Collaborate cross-functionally:Work closely with Crisis Management, Legal, Comms, and Trust & Safety to ensure unified escalation, messaging, and decision alignment across the business.
• Drive global operational continuity:Lead proactive, structured shift handovers between London and other regional operations centres to ensure seamless foresight across the entire enterprise.

What You’ll Need to Thrive

• Proven intelligence experience:Demonstrated capability in intelligence, crisis management, or global security operations.
• Analytical and technical tradecraft:Strong proficiency in OSINT/SOCMINT fundamentals and hands-on experience using GIS tools (such as QGIS, ESRI ArcGIS, or ATAK) to produce decision-ready intelligence.
• Environmental risk literacy:Solid understanding of meteorology and natural hazards, with the ability to transform complex weather data into actionable operational insights.
• Decisive problem-solving:Proven ability to act swiftly, confidently, and with composure under pressure during dynamic, high-stakes events.
• Crisis communication skills:Excellent proactive communication skills, with a track record of setting a calm, disciplined tone for teams and peers during disruptions.

Nice to Have

Relevant qualification:A Bachelor’s degree in a related field, or equivalent professional or military experience.

Automation mindset:Familiarity with data analytics platforms and a drive to scale predictive capabilities through automated technology.