Amazon Marketplace Manager

Intelligent Change Inc.; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Flexible work hours

Competitive compensation

Lunch & Learn meets

Job summary

Intelligent Change Inc. in London, United Kingdom, is seeking an experienced Amazon Marketplace Manager to drive growth across our Amazon channel.

You will optimise listings, manage PPC, analyse performance and collaborate with marketing, product development and operations to maximise profitability. The role demands a proven track record running high-volume SKUs, data-driven decision making, and hands-on experience with Helium10/Jungle Scout or equivalent tools.

Qualifications

• Proven data management and analytical skills with Excel proficiency.
• Experience in e-commerce, digital marketing and selling on Amazon.
• Ability to work independently in a fluid environment and manage multiple projects.
• Hands-on experience setting up and optimizing paid campaigns (Sponsored Products, Brands, Display).
• Strong written and verbal communication skills.
• Experience in wellness or mindfulness space is a plus.

Responsibilities

• Deliver results: maximise profitability through marketing, sales and merchandising strategies.
• Manage performance and profitability across marketplaces via organic and paid activities.
• Optimise content listings for SEO, improve titles and descriptions, and coordinate with Creative team.
• PPC management for the portfolio in line with KPIs.
• Execute promotions and track key metrics.
• Analyse market research and voice of customer to drive growth.
• Forecast and manage inventory to maintain premium shipping eligibility.
• Report marketplaces performance and health metrics daily/weekly.
• Collaborate with cross-functional teams to ensure alignment on Amazon.
• Stay up-to-date on policies and best practices to maintain account health.

Skills

Data analysis

E-commerce

Paid campaigns

Excel

Communication

Independent work

SEO knowledge

Wellness knowledge

Helium10

Jungle Scout

Tools

Helium10

Jungle Scout

Job description

Intelligent Change guides people toward a more mindful way of living. Our tools help to create positive change and help people realise their full potential and live a happier, more fulfilling life. We're a team united by our shared values of positive attitude, growth mindset and extreme ownership

We are seeking a dynamic and results-driven Amazon Marketplace Manager to join our team and help us take our Amazon channel to the next level. If you know the Amazon marketplace inside out and thrive on driving growth – all while helping empower countless individuals to transform their lives for the better – then this is for you!

Responsibilities:

• Deliver results: identify, evaluate and execute profit maximisation activities to achieve financial targets through marketing, sales, and merchandising strategies
• Manage and track the performance and profitability of our products across all marketplaces through organic and paid activities
• Content listing optimisation to improve page rank, SEO, and sales: perform in-depth keyword and competitor analyses, enhance product titles, descriptions, categorisations, A++ content, and work closely with the Creative team to produce compelling visual assets for optimal performance
• Day-to-day PPC management and optimisation (Sponsored Products, Sponsored Brands, Sponsored Display) for the assigned product portfolio in line with set KPIs
• Execute marketing deals, promotions, coupons, promo codes, etc. and report back on key metrics
• Improve product performance and market share growth through opportunity analysis such as market research, voice of the customer and competitive research
• Track fulfilment metrics and communicate with the Operations Lead to forecast, oversee and manage product inventory levels to retain premium shipping eligibility above good standing metrics
• Report and analyse marketplaces performance and operating metrics on a daily and weekly basis including, but not limited to, Sales and Profitability, Account Health, Feedback Performance, Product Policy Compliance, Shipping Performance, Brand Registry and Brand Performance
• Interact with the Customer Service team to respond to customer complaints and customer requests for technical product information
• Work with Amazon Seller Support across all marketplaces to create cases, monitor case logs, and resolve issues in a timely manner
• Collaborate with cross-functional teams including marketing, product development, operations, and customer service to ensure alignment and success on Amazon
• Stay up-to-date on Amazon policies, trends, and best practices to maintain our excellent Account Health status

Requirements:

• A proven track record of growing sales and profitability on Amazon, running a $10m+ Amazon scale
• Minimum 3 years of experience running an e-commerce Amazon Seller Central environment
• Experience running high volumes of SKUs
• Background in consumer goods and office products industries preferred
• Social media and marketing skills are desired

Knowledge & Skills:

• Proven data management and analytical skills. Track record of digging into data, and finding solutions for a variety of performance issues. Proficient in Excel
• E-commerce and digital marketing experience
• Can work independently, adapt to a fluid environment, and able to time-manage, prioritize, and toggle between multiple projects
• Experienced in set up, management, and optimization of paid campaigns (Sponsored Products, Sponsored Brands, Sponsored Display)
• Highly detail-oriented, organized, and efficient
• Excellent written and oral communications skills
• Experience in the wellness & mindfulness space is a plus
• Some experience working with Helium10/Jungle Scout
• SEO knowledge a plus

Benefits:

• Flexible work hours
• Competitive compensation
• Lunch & Learn meets

Equality Statement:

At Intelligent Change, we are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity in our workforce enhances our ability to serve our customers and fosters innovation and creativity.

We welcome applications from all qualified individuals, regardless of race, color, ethnicity, national origin, gender, gender identity or expression, sexual orientation, age, disability, marital status, or any other characteristic protected by law. Our hiring practices are based solely on qualifications, merit, and business needs. We encourage candidates from all backgrounds to apply and join us in building a more inclusive future.