Alumni Engagement Officer

Warwick; Coventry; Hybrid; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Generous holiday allowance

Learning & development opportunities

Employee discounts

Parental leave

Onsite childcare

Job summary

Warwick Business School is seeking an enthusiastic Alumni Community Officer to support the Global Alumni Community Manager in delivering an engaging, connected and inclusive alumni volunteer experience across Warwick Business School's global alumni network.

The role involves developing and growing vibrant alumni volunteer communities, coordinating with volunteers and regional leaders, and evaluating programmes to strengthen relationships and participation across the school’s programs.

Responsibilities

• Support the development and implementation of alumni community projects, campaigns, events and engagement initiatives across global regions and professional networks.
• Work with alumni, volunteers, students and internal stakeholders to understand community preferences, requirements and emerging trends, ensuring programmes and activities remain relevant and impactful.
• Support the rollout, promotion and ongoing optimisation of the School's digital community platform, embedding it as a key engagement tool and encouraging active participation across alumni audiences.
• Gather, analysing and presenting data, feedback and community insights to inform decision making, monitor engagement performance and identify opportunities for growth.
• Develop audience-focused communications and promotional activities, including digital marketing initiatives and social media engagement, working closely with Marketing and Communications colleagues.
• Monitor the effectiveness of campaigns, platform adoption and community engagement activities, evaluating outcomes and recommending improvements.
• Prepare stakeholder briefings, presentations and reports, translating community feedback and engagement data into clear recommendations and actionable insights.
• Coordinate with internal teams, external partners and volunteer leaders to deliver projects, events and community programmes successfully and efficiently.
• Support the management of alumni relationship data and CRM systems, ensuring information remains accurate, compliant and useful for reporting, engagement and strategic planning purposes.
• Act as a key point of contact for alumni, volunteers and community stakeholders, delivering a professional, responsive and relationship-focused service.
• Work with colleagues to develop and implement innovative approaches that encourage networking, mentoring, volunteering and peer-to-peer support within the global alumni community.

Job description

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Department: Warwick Business School - CareersPlus & Employer Relations

Fixed Term End Date:12/10/2027

Hours: Full-time, 36.5 hours per week (1.0 FTE)

Closing Date: Tuesday 29 September 2026

Full time Salary Range: £31,236.00- £34,610.00per annum

About the Role

Reporting to the Global Alumni Community Manager, you will support the delivery of a diverse portfolio of alumni volunteering engagement activities, programmes and digital initiatives that connect alumni with each other and with Warwick Business School.

You will work collaboratively with stakeholders across the School, University and alumni volunteer network to understand community needs, develop engagement opportunities and deliver high-quality experiences that support strategic objectives.

Key responsibilities include:

• Supporting the development and implementation of alumni community projects, campaigns, events and engagement initiatives across global regions and professional networks.
• Working with alumni, volunteers, students and internal stakeholders to understand community preferences, requirements and emerging trends, ensuring programmes and activities remain relevant and impactful.
• Supporting the rollout, promotion and ongoing optimisation of the School's digital community platform, embedding it as a key engagement tool and encouraging active participation across alumni audiences.
• Gathering, analysing and presenting data, feedback and community insights to inform decision making, monitor engagement performance and identify opportunities for growth.
• Developing audience-focused communications and promotional activities, including digital marketing initiatives and social media engagement, working closely with Marketing and Communications colleagues.
• Monitoring the effectiveness of campaigns, platform adoption and community engagement activities, evaluating outcomes and recommending improvements.
• Preparing stakeholder briefings, presentations and reports, translating community feedback and engagement data into clear recommendations and actionable insights.
• Coordinating with internal teams, external partners and volunteer leaders to deliver projects, events and community programmes successfully and efficiently.
• Supporting the management of alumni relationship data and CRM systems, ensuring information remains accurate, compliant and useful for reporting, engagement and strategic planning purposes.
• Acting as a key point of contact for alumni, volunteers and community stakeholders, delivering a professional, responsive and relationship-focused service.
• Working with colleagues to develop and implement innovative approaches that encourage networking, mentoring, volunteering and peer-to-peer support within the global alumni community.

For details on the experience and skills required, please refer to the job description (link here).

About You

We are seeking an enthusiastic and proactive Alumni Community Officer to support the Global Alumni Community Manager in delivering an engaging, connected and inclusive alumni volunteer experience across Warwick Business School's global alumni network.

The role will play a key part in developing and growing vibrant alumni volunteer communities across our regional networks, professional sector groups and mentoring initiatives. Working closely with alumni volunteers, regional leaders, professional network committees, students and colleagues across the School, the postholder will help design, implement and evaluate programmes and engagement activities that strengthen relationships, encourage participation and enhance the value of belonging to the WBS community.

A significant aspect of the role will involve supporting the implementation, adoption and continuous development of a digital community platform, ensuring it becomes a central hub for networking, mentoring, volunteering, professional development and lifelong engagement across our global alumni population.

About the Department

Warwick Business School (WBS) is a place where big ideas meet real impact. We’re part of a world‑class university, but we’re more than just our reputation. For nearly 60 years, we’ve been helping people turn ambition into action, equipping them to make a real difference in the world.

We were the first UK business school to achieve triple accreditation (EQUIS, AMBA, AACSB), and our programmes consistently rank among the best - view all of our rankings here .

But what really sets us apart is how it feels to be here. We’re down to earth, collaborative, and proud to create a place where staff, students and alumni feel at home. We want your time here to be as inspiring as it is rewarding, with the support, trust, and opportunities you need to grow both professionally and personally.

Our Vision

The world needs smart ideas, and the leaders who can bring them to life. Those ideas only matter if they can be put into practice. Our vision is simple: to shape the people and ideas that will define what comes next and ensure they have everything they need to make it happen.

Everything we do is underpinned by ourCORE values and fuelled by a Change Maker mindset. We look for this shared commitment in everyone who joins our community. We nurture that mindset every day by creating a workplace where curiosity is encouraged, ideas are shared openly, and everyone has the chance to turn bold thinking into meaningful action.

Change Makers

• See the bigger picture. They think beyond themselves, seek out different perspectives, and consider the ripple effect of their actions.
• Challenge the norm. They question the status quo and look for better ways to make a difference.
• Have the drive to deliver. They don’t just imagine change; they put in the work to make it happen.

Our CORE Values

• Curiosity. We challenge, explore, and create to build a better future.
• Openness. We welcome ideas, feedback, and change to keep moving forward.
• Restlessness. We’re never content to stand still; we keep striving for more.
• Excellence. We hold ourselves to the highest standards in everything we do.

We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.

We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here .

If you are considering relocating to the UK, read our Relocation Guide to find out more about what Warwick has to offer and what might be involved in the process.

Warwick is committedto building an organisation ofmutual respectanddignity, promoting awelcoming, diverse, and inclusive workingand learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to berecognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here .

The University currently holds aRace Equality Charter Bronze Award,Athena Swan Sliver Awardand aDisability Smart Bronze Award.Further information on all of the University's Awards and Accreditations can be found here . The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance .

Right to Work in the UK

If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.