Alumni Communications & Events Administrator (Hybrid)

The University of Sheffield; Sheffield; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Flexible working opportunities

Generous pension scheme

Staff discounts

Job summary

The University of Sheffield is looking for an Administration Support role within the Alumni Relations team. You will provide essential administrative assistance across communications, events, volunteering and international sections, ensuring excellent customer care for alumni and internal stakeholders.

Reporting to the Events Officer, you will manage emails, invitations, registrations and data entry while supporting on-campus and virtual events. Hybrid working arrangements apply.

Qualifications

• Educated to GCSE level including grades A-C or 9-4 in maths and English.
• Excellent written communication with high attention to detail.
• Excellent customer service and ability to respond to inquiries efficiently.

Responsibilities

• Provide administrative support for the Alumni Relations Team (communications, events, volunteering, international).
• Be a point of contact for queries from alumni and University departments by phone, email and in person.
• Support alumni organising reunions and attend on-campus reunions when needed.
• Update CAR event webpages with current information.
• Assist digital communications by preparing emails and scheduling social media posts.
• Coordinate virtual and in-person events including invitations and attendance lists.
• Moderate international online groups and verify alumni eligibility for entry.
• Manage requisitioning of goods and stock checks for the Alumni Relations Team.
• Collaborate with CAR colleagues to improve workflows and provide cover during peak periods.

Skills

Excellent written communication

Excellent customer service

Time management

Team work

MS Office & Google Suite

Education

GCSEs including maths & English

Tools

MS Office

Google Suite

CRM Raiser's Edge

Job description

The University of Sheffield is looking for an Administration Support role within the Alumni Relations team. You will provide essential administrative assistance across communications, events, volunteering and international sections, ensuring excellent customer care for alumni and internal stakeholders.

Reporting to the Events Officer, you will manage emails, invitations, registrations and data entry while supporting on-campus and virtual events. Hybrid working arrangements apply.