Allocator (T2P) - Heathrow Airport

First Call Contract Services; Hounslow; On-site; GBP 32,000 - 39,000; Part time

Job summary

First Call Contract Services at Heathrow Airport is seeking an Allocator (T2P) to join the aviation operations team. This temp-to-perm role requires coordinating staff deployments to flights and work areas, with a 4-on/2-off roster and early morning shifts from 05:00 to 13:30 and 13:30 to 22:00.

You will monitor real-time needs, update deployment records, and communicate with duty managers, ensuring health and safety compliance.

Qualifications

• Experience in aviation scheduling or rostering.
• Strong organisational and multitasking abilities.
• Excellent communication and decision-making under pressure.
• Reliable, proactive, and detail-oriented.
• Proficient with IT systems and scheduling software (training provided).
• Right to work in the UK.

Responsibilities

• Allocate staff to flights, tasks, and areas based on skills, availability, and workload.
• Monitor real-time operational requirements and adjust deployments as needed.
• Maintain accurate records of team deployment, shift changes, and task completion.
• Communicate effectively with Duty Managers, Supervisors, and operational teams throughout each shift.
• Use scheduling systems, allocation tools, and radios to manage workflow efficiently.
• Support operational disruptions, delays, or escalations by reallocating resources promptly.
• Ensure compliance with Health & Safety requirements, working time regulations, and site procedures.
• Report staffing shortages, attendance concerns, and operational risks in a timely manner.

Skills

Organisational skills

Multitasking

Communication skills

Attention to detail

IT systems

Tools

Scheduling software

Radio communications systems

Job description

Allocator (T2P) - Heathrow Airport

Location: Aviation Environment
Position: Temp to Perm (T2P)
Start Date: ASAP
Roster: 4 On / 2 Off
Shifts:

• 05:00 - 13:30
• 13:30 - 22:0

Key Responsibilities

Salary :£35,280/ per annum

Allocate staff to flights, tasks, and operational areas based on skills, availability, and workload.

• Monitor real-time operational requirements and adjust deployments as needed.
• Maintain accurate records of team deployment, shift changes, and task completion.
• Communicate effectively with Duty Managers, Supervisors, and operational teams throughout each shift.
• Use scheduling systems, allocation tools, and radios to manage workflow efficiently.
• Support operational disruptions, delays, or escalations by reallocating resources promptly.
• Ensure compliance with Health & Safety requirements, working time regulations, and site procedures.
• Report staffing shortages, attendance concerns, and operational risks in a timely manner.

Candidate Requirements

• Previous experience within aviation, scheduling, rostering, control room operations, or other fast-paced operational environment
• Strong organisational and multitasking abilities.
• Excellent communication skills and confidence in making informed decisions under pressure.
• Reliable, proactive, and highly detail-oriented.
• Comfortable using IT systems, scheduling software, and radio communications (training provided).
• Must have the right to work in the UK.

This is an excellent opportunity for an organised and proactive individual seeking a long‑term career opportunity within a dynamic operational environment.