Allocations & Housing Solutions Manager (Hybrid)

Ashford Borough Council; Ashford; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid working

Salary-linked pension scheme

Generous annual leave with flexi time

Life insurance

Relocation package for specific roles

Training and development opportunities

Job summary

Ashford Borough Council is seeking an experienced Allocations Manager to lead the Housing Options and Allocations Service. You will oversee social housing allocations and temporary accommodation, ensuring fair and efficient delivery in line with statutory requirements and Council policies.

With significant housing allocations experience, you will manage teams, work with partners, and drive continuous service improvements while supporting the council's Homelessness strategy and stock management

Qualifications

• Significant experience in housing allocations, homelessness, housing management or related field.
• Ability to lead and develop high-performing teams.
• Strong knowledge of housing legislation including the Housing Act 1996 and Homelessness Reduction Act.
• Excellent analytical skills using performance data to drive improvements.
• Experience working with housing providers and partner agencies.
• Willingness to work occasional out-of-hours.

Responsibilities

• Oversee allocations and temporary accommodation allocations teams and service delivery.
• Ensure social housing allocations are in line with Allocation Scheme and nominations agreements.
• Monitor performance, analyse data and drive service improvements.
• Lead policy development and respond to legislation, guidance and best practice.

Skills

Staff leadership

Housing policy knowledge

Data analysis

Stakeholder management

Project management

Out-of-hours work

Education

CIH Level 4 (desirable)

Job description

Ashford Borough Council is seeking an experienced Allocations Manager to lead the Housing Options and Allocations Service. You will oversee social housing allocations and temporary accommodation, ensuring fair and efficient delivery in line with statutory requirements and Council policies.

With significant housing allocations experience, you will manage teams, work with partners, and drive continuous service improvements while supporting the council's Homelessness strategy and stock management