All-Day Lounge Bar Supervisor – Luxury Guest Experience

Nobu Hotel London Portman Square; Greater London; On-site; GBP 39,000 - 43,000; Full time

Benefits offered by this job

Refer a Friend Scheme

Employee events

Discounted overnight stays

Wellness treatments

Career progression

Learning & Development

Wellness initiatives

Up to 33 holiday days

Life Assurance

Cycle to Work

Food & beverage discounts

Free meals on duty

Job summary

Nobu Hotel London Portman Square is seeking a Lounge Bar Supervisor to join our all-day dining team. You will support The Lounge operations, lead by example, and ensure a seamless guest experience across breakfast, afternoon tea and dining services.

Join a world-renowned luxury hotel where you will mentor staff, maintain service standards, and elevate the guest journey with personalised touches for VIP guests and guests alike.

Qualifications

• Experience in a supervisory role within a luxury hotel, restaurant or high-end hospitality environment.
• Ability to lead by example and motivate others to deliver exceptional service.
• Strong organisational skills with attention to detail.

Responsibilities

• Support the smooth day-to-day operation of The Lounge and all-day dining service.
• Assist in achieving departmental targets while maintaining exceptional service standards.
• Support rota planning and labour management to ensure efficient staffing levels.
• Lead team briefings and share updates with colleagues.
• Deliver warm, attentive and personalised service that exceeds guest expectations.
• Anticipate guest needs and create tailored experiences.
• Provide exceptional care for VIP guests and ensure personalised experiences.
• Train and develop team members to foster a positive environment.
• Develop and maintain departmental standards and operating procedures.
• Drive positive guest feedback and seek opportunities to improve the guest experience.

Skills

Supervisory experience in luxury hotel

Team leadership

Guest service excellence

Job description

Nobu Hotel London Portman Square is seeking a Lounge Bar Supervisor to join our all-day dining team. You will support The Lounge operations, lead by example, and ensure a seamless guest experience across breakfast, afternoon tea and dining services.

Join a world-renowned luxury hotel where you will mentor staff, maintain service standards, and elevate the guest journey with personalised touches for VIP guests and guests alike.