Airport Retail Operations Manager

Mandarin Oriental; Camden Town; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prominent hotel group is seeking a Retail Operations Manager to oversee retail operations at an airport. Responsibilities include driving sales, maintaining compliance with safety standards, and improving supply chain efficiency. Candidates should have a strong operational track record, excellent communication skills, and experience in retail or hospitality environments. This role offers the opportunity to build relationships with retailers while ensuring top-notch guest experiences. The position operates Monday to Friday with flexibility in work hours.

Qualifications

• Proven operational and commercial track record.
• Outstanding organisational and solutions-focused mindset.
• Strong communication skills at all levels within the business.

Responsibilities

• Monitor the operation run by concessionaires.
• Build strong relationships with retailers.
• Ensure compliance with Health & Safety and operational requirements.

Skills

Operational and commercial track record

Strong communication skills

Attention to detail

Strong interpersonal skills

Education

Experience in retail operations

Tools

Microsoft Office

Job description

A prominent hotel group is seeking a Retail Operations Manager to oversee retail operations at an airport. Responsibilities include driving sales, maintaining compliance with safety standards, and improving supply chain efficiency. Candidates should have a strong operational track record, excellent communication skills, and experience in retail or hospitality environments. This role offers the opportunity to build relationships with retailers while ensuring top-notch guest experiences. The position operates Monday to Friday with flexibility in work hours.