Airport Baggage Concierge

Menzies Aviation; City of Edinburgh; On-site; GBP 12,000 - 17,000; Full time

Job summary

Menzies Aviation in Edinburgh is seeking a Bag Porter to assist passengers with baggage handling and transport through the airport terminal. You will provide friendly, professional service while ensuring luggage is moved safely and efficiently in accordance with airport safety procedures.

In a fast-paced environment, you will load/unload luggage, greet passengers, and support those with special needs, maintaining excellent attendance and adherence to company policies.

Qualifications

• High school diploma or GED.
• Must be 18 years or older.
• Able to work in a fast-paced environment and follow instructions.
• Strong attention to detail and organizational skills.
• Excellent communication and teamwork abilities.

Responsibilities

• Assist passengers with loading, unloading, and transporting luggage throughout the airport terminal.
• Provide exceptional customer service and help passengers with questions or directions.
• Transport baggage using carts and airport equipment while following safety procedures.
• Ensure luggage is handled carefully to prevent damage or loss.
• Support passengers with special needs and maintain awareness of security and operational guidelines.

Skills

Customer service

Attention to detail

Teamwork

Communication skills

Reliability

Education

High school diploma or GED

Job description

Menzies Aviation in Edinburgh is seeking a Bag Porter to assist passengers with baggage handling and transport through the airport terminal. You will provide friendly, professional service while ensuring luggage is moved safely and efficiently in accordance with airport safety procedures.

In a fast-paced environment, you will load/unload luggage, greet passengers, and support those with special needs, maintaining excellent attendance and adherence to company policies.