Airfreight Import Apprentice: Global Logistics Path

DHL GLOBAL FORWARDING (UK) LIMITED; Stretford; On-site; GBP 12,000 - 18,000; Full time

Job summary

DHL Global Forwarding (UK) Limited is offering an apprenticeship in international freight forwarding. You will develop towards becoming an International Freight Forwarder, gaining experience in arranging movement of freight by air, exporting and importing goods to the UK and worldwide.

The 24-month fixed-term program combines on-the-job training with the SEETEC provider, focusing on customer relations, compliance, system use, and collaboration with carriers.

Qualifications

• Essential GCSE English grade C/4 or higher.
• Essential GCSE Maths grade C/4 or higher.

Responsibilities

• Develop relationships with customers (internal/external).
• Respond to customer enquiries promptly and professionally.
• Adhere to Customs Compliance procedures and documentation.
• Ensure each Job File is fully and accurately completed.
• Coordinate with Carriers and Handling Agents to resolve issues.
• Assist with Air freight planning and coordination with DGF teams.
• Coordinate with overseas offices on air freight planning and coordination.
• Maintain milestones in the Freight Forwarding system and update records.
• Use Company systems to move freight and update statuses.
• Ensure interactions comply with DPDHL Code of Conduct and compliance requirements.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Number skills

Team working

Education

GCSE English (C/4)

GCSE Maths (C/4)

Job description

DHL Global Forwarding (UK) Limited is offering an apprenticeship in international freight forwarding. You will develop towards becoming an International Freight Forwarder, gaining experience in arranging movement of freight by air, exporting and importing goods to the UK and worldwide.

The 24-month fixed-term program combines on-the-job training with the SEETEC provider, focusing on customer relations, compliance, system use, and collaboration with carriers.