Airfreight Capacity Supervisor/Manager

Kevin Theobald Employment Agency; Greater London; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Restaurant Detracted

Job summary

Kevin Theobald Employment Agency is seeking a highly organised Supervisor/Manager to oversee export logistics at Heathrow. This hands-on role combines leadership with airline liaison and process improvement.

You will supervise daily tasks, audit documentation, manage airline space, forecast demand, handle CDS customs entries, and coordinate with freight forwarders to ensure timely shipments. The ideal candidate has experience in export logistics, airline management, forecasting, and customs

Qualifications

• Experience in export logistics, freight forwarding, or supply chain.
• Knowledge of customs procedures and international shipping.
• Supervisory or mentoring experience preferred.

Responsibilities

• Oversee daily tasks, ensuring accuracy and timeliness.
• Audit and verify documentation for compliance.
• Manage airline bookings and space allocations.
• Coordinate freight movement using multiple transport modes.
• Forecast daily volume and future transport requirements.
• Complete and audit CDS customs entries.
• Liaise with freight forwarders, airlines, and customs authorities.
• Collaborate with internal teams to ensure smooth export operations.

Skills

Export logistics experience

Airline management

Forecasting

CDS system familiarity

Leadership / mentoring

Organisational skills

Communication skills

MS Office

Tools

CDS system

MS Office

Job description

We are seeking a highly organised and detail-oriented Supervisor/Manager to join our team. This is a hands-on supervisory role, responsible for overseeing and airline liaison while providing leadership and support to a team.

The successful candidate will have strong experience in export logistics, airline management and allocations, forecasting, customs procedures, and international shipping documentation.

Location Heathrow Mon to Fri Salary NEG

Duties Include:

• Supervise and support, ensuring all daily tasks are completed accurately and on time.
• Audit and check the work/documentation completed, ensuring accuracy, compliance, and adherence to company procedures.
• Airline management and allocation bookings
• Arrange the movement of freight by various transportation methods in the most profitable way
• Capacity management, negotiate and manage airline space, block space agreements, rates directly with the carriers.
• Identifying potential capacity shortages or offloads quickly securing alternative routes.
• Liaise within organization to co-ordinate transport and distribution schedules to meet the agreed delivery times
• Daily volume forecasting, critical forward-looking planning, estimating future airline and transport requirements based on historical client data, and daily forecast figures.
• Complete and audit customs entries using the CDS customs entry system.
• Liaise with freight forwarders, airlines, shipping lines, transport providers, and customs authorities to ensure shipments move efficiently.
• Maintain accurate records of export transactions and supporting documentation.
• Investigate and resolve customs or shipment-related issues in a timely manner.
• Work closely with internal departments to ensure export and transport activities run smoothly.
• Ensure all export documentation is completed accurately and submitted within required deadlines.
• Support continuous improvement within the department by maintaining high standards of accuracy, compliance, and customer service.

Key Skills:

• Previous experience within export logistics, freight forwarding, supply chain, or a similar logistics environment.
• Strong knowledge of export documentation, customs procedures, and international shipping regulations.
• Previous experience in forecasting, allocation management.
• Experience using the CDS customs entry system.
• Previous experience supervising or mentoring staff would be advantageous.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workloads and perform effectively under pressure.
• Strong communication skills with the ability to liaise confidently with internal teams, customers, carriers, and customs authorities.
• Proficient in Microsoft Office and logistics management systems.
• A proactive approach with excellent problem-solving abilities