Export Manager

Page Personnel; Staines-upon-Thames; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Staines location with excellent access

Job summary

Page Personnel is recruiting an Export Manager (Air Freight) to lead and grow the air export function from their Staines office. You will oversee end-to-end air export processes, coach a team of export professionals, ensure regulatory compliance and maintain strong relationships with customers and airlines.

The role requires proven air export experience, export documentation knowledge, and previous people management experience.

Qualifications

• Proven experience managing air export operations within a freight forwarding or logistics environment.
• Strong knowledge of international air freight processes, customs regulations and export documentation.
• Previous people management or supervisory experience.
• Excellent stakeholder management skills with the ability to build relationships at all levels.
• Commercial awareness and an understanding of operational profitability.
• Strong problem-solving abilities and a proactive approach to customer service.
• Experience working within time-critical or high-service logistics environments would be advantageous.
• Confident communication and organisational skills.
• Ability to work effectively under pressure and manage multiple priorities.

Responsibilities

• Managing the end-to-end air export operation, ensuring shipments are handled accurately and efficiently.
• Leading, mentoring and developing a team of export professionals.
• Ensuring compliance with all customs regulations, aviation security requirements and international trade standards.
• Building and maintaining strong relationships with airlines, overseas agents and key customers.
• Monitoring departmental KPIs and driving continuous improvement across operational processes.
• Managing escalations and resolving complex shipment challenges in a fast-paced environment.
• Reviewing operational performance, identifying efficiencies and implementing best-practice procedures.
• Working closely with commercial teams to support business growth and customer retention.
• Ensuring accurate completion of export documentation, customs entries and invoicing requirements.
• Supporting strategic projects and contributing to the wider operational management team.

Skills

Air freight experience

Export experience

People management

Stakeholder management

Education

DGSA certification

Job description

• AIr frieght experience required - DGSA highly desired
• Export experience is required - Import is a nice to have

About Our Client

Our client is a specialist logistics and transportation business with a strong reputation for delivering time-critical and complex freight solutions across international markets. Due to continued growth and increasing customer demand, they are now seeking an experienced Export Manager (Air Freight) to lead and develop their export operations function from their Staines office.

Job Description

As the Export Manager, you will be responsible for overseeing all air export activities, ensuring the efficient movement of international shipments whilst maintaining exceptional service levels for customers.Key responsibilities include:

• Managing the end-to-end air export operation, ensuring shipments are handled accurately and efficiently.
• Leading, mentoring and developing a team of export professionals.
• Ensuring compliance with all customs regulations, aviation security requirements and international trade standards.
• Building and maintaining strong relationships with airlines, overseas agents and key customers.
• Monitoring departmental KPIs and driving continuous improvement across operational processes.
• Managing escalations and resolving complex shipment challenges in a fast-paced environment.
• Reviewing operational performance, identifying efficiencies and implementing best-practice procedures.
• Working closely with commercial teams to support business growth and customer retention.
• Ensuring accurate completion of export documentation, customs entries and invoicing requirements.
• Supporting strategic projects and contributing to the wider operational management team.

The Successful Applicant

The successful candidate will possess:

• Proven experience managing air export operations within a freight forwarding or logistics environment.
• Strong knowledge of international air freight processes, customs regulations and export documentation.
• Previous people management or supervisory experience.
• Excellent stakeholder management skills with the ability to build relationships at all levels.
• Commercial awareness and an understanding of operational profitability.
• Strong problem-solving abilities and a proactive approach to customer service.
• Experience working within time-critical or high-service logistics environments would be advantageous.
• Confident communication and organisational skills.
• Ability to work effectively under pressure and manage multiple priorities.

What's on Offer

• Competitive salary of £50,000 - £60,000.
• Opportunity to join a growing and highly respected logistics organisation.
• Leadership position with genuine scope for progression.
• Collaborative and supportive working environment.
• Convenient Staines location with excellent transport links.