Air Export & Import Freight Coordinator

Perform Recruitment; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

20 days annual leave + bank holidays

Personal milestone day off

Enhanced pension with 9% employer

Private medical insurance after 1 year

Death in Service cover

Employee Assistance Programme

Discounts and benefits platform

Job summary

Perform Recruitment is recruiting an Air Export & Import Freight Coordinator near London Heathrow for a well-established international freight forwarding and logistics client. You will manage air shipments end-to-end, coordinating with overseas partners, airlines, UK customers and internal teams to ensure on-time delivery and compliance with customs rules.

The role is office-based in the Heathrow/Slough area, with a 40-hour week (Mon-Fri, 8:30am–5:30pm) and a salary of £28,000 DOE.

Qualifications

• At least 3 years' experience in freight forwarding.
• Import and/or export multimodal experience.
• Knowledge of air freight products and sales.
• Working knowledge of INCOTERMS, export documentation and HMRC UK Trade Tariff (Volumes 1 & 3).
• Strong Excel and MS Office skills.
• Good communication and presentation skills.
• Well organized with strong attention to detail.
• Able to work independently and as part of a team, with flexibility on working hours.

Responsibilities

• Arranging bookings from origin to destination with network partners, clients and internal teams, keeping everyone updated along the way.
• Quoting shipments before they move, applying agreed rates and sourcing quotes from partners.
• Building relationships with airlines for cargo space and rate negotiations.
• Preparing Air Waybill pre-alerts accurately to avoid delays or penalties.
• Tracking shipments from origin to destination and keeping destination partners informed.
• Completing customs declarations correctly and on time, reporting any amendments to your manager straight away.
• Making sure all shipments follow international trade regulations, customs procedures and control laws.
• Liaising with HMRC and keeping customs procedures up to date.

Skills

Freight forwarding

Air freight knowledge

Incoterms knowledge

Customer communication

Teamwork

Tools

Excel

MS Office

Job description

Air Export & Import Freight Coordinator

Heathrow / Slough area | £28000 DOE | Permanent, Full-Time, Office-Based

Perform Recruitment is hiring on behalf of our client, a well-established international freight forwarding and logistics business, for an Air Freight Coordinator to join their growing air operations team near London Heathrow.

The Role

You'll manage air freight shipments from booking through to delivery, working closely with overseas partners, airlines, UK customers and internal teams to keep cargo moving smoothly and in line with customs and trade rules.

What You'll Be Doing

• Arranging bookings from origin to destination with network partners, clients and internal teams, keeping everyone updated along the way
• Quoting shipments before they move, applying agreed rates and sourcing quotes from partners
• Building relationships with airlines for cargo space and rate negotiations
• Preparing Air Waybill pre-alerts accurately to avoid delays or penalties
• Tracking shipments from origin to destination and keeping destination partners informed
• Completing customs declarations correctly and on time, reporting any amendments to your manager straight away
• Making sure all shipments follow international trade regulations, customs procedures and control laws
• Liaising with HMRC and keeping customs procedures up to date
• Checking goods on the deferment account are approved for delivery before release
• Processing supplier and provider invoices within 48 hours of receipt
• Making sure insurance is charged correctly and claims are passed on promptly
• Following SOPs, meeting reporting deadlines and keeping the operating system up to date
• Suggesting improvements to customer workflow and ideas to grow the air freight product
• Supporting other departments and covering colleagues during holidays

What You'll Need

• At least 3 years' experience, ideally in freight forwarding
• Import and/or export multimodal experience
• Knowledge of air freight products and sales
• Working knowledge of INCOTERMS, export documentation and HMRC UK Trade Tariff (Volumes 1 & 3)
• Strong Excel and general Microsoft Office skills
• Good communication and presentation skills
• Well organised with strong attention to detail
• Able to work independently and as part of a team, with flexibility on working hours

Working Hours

Monday to Friday, 8:30am – 5:30pm (1-hour unpaid lunch), 40 hours per week, office-based

What's On Offer

• 20 days' annual leave plus bank holidays, rising by 1 day per year of service (up to 5 extra days)
• An extra paid day off to mark a personal milestone of your choice
• Enhanced pension, with employer contribution rising to 9% after 1 year
• Free annual pension and investment review with an independent financial adviser
• Death in Service cover at 3x salary after 6 months
• Private medical insurance after 1 year (subject to eligibility)
• Employee Assistance Programme for you and your family
• Employee discounts and benefits platform