Airfield Ops Duty Manager — Real-Time Flight Flow

Heathrow; Greater London; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Performance-based annual bonuses

Generous annual leave

Private health insurance

Learning and development opportunities

Job summary

A leading international airport is seeking an Aircraft Operations Duty Manager to ensure efficient aircraft flow and effective delivery of operations. You will manage diversions, monitor capacity, and communicate with stakeholders during shifts. The ideal candidate possesses a valid UK driving licence, has excellent stakeholder engagement skills, and can make decisions under pressure. This role offers competitive salaries, performance-based bonuses, and other health benefits in a vibrant airport environment.

Qualifications

• Valid UK driving licence required.
• Strong ability to manage disruption and make decisions under pressure.
• Excellent communication and stakeholder engagement skills.
• Proven capability to manage operations in fast-paced environments.
• Willingness to work shift patterns.

Responsibilities

• Act as key escalation for Operations Controllers.
• Conduct daily operations coordination and manage diversions.
• Lead operational calls and adapt plans to changing conditions.
• Build strong relationships with airlines and ground handlers.
• Ensure compliance with legal and statutory obligations.

Skills

UK driving licence

Stakeholder engagement

Pressure management

Decision-making

Flexibility for shifts

Tools

AOP

iAirport

IDAHO

TMS

DCB

Job description

A leading international airport is seeking an Aircraft Operations Duty Manager to ensure efficient aircraft flow and effective delivery of operations. You will manage diversions, monitor capacity, and communicate with stakeholders during shifts. The ideal candidate possesses a valid UK driving licence, has excellent stakeholder engagement skills, and can make decisions under pressure. This role offers competitive salaries, performance-based bonuses, and other health benefits in a vibrant airport environment.