Aircraft Cabin Maintenance Lead | Shift Supervisor

Virgin Atlantic; Hounslow; On-site; GBP 42,000 - 54,000; Full time

Job summary

Virgin Atlantic is seeking a Supervisor in Cabin Maintenance at on-site Heathrow. You will lead cabin and IFEC maintenance during your shift, coordinating engineers and third parties to meet safety, quality, and on-time targets.

The role demands strong leadership, regulatory knowledge, and excellent stakeholder communication to sustain Virgin Atlantic’s high standards. You will manage performance, drive continuous improvements, and ensure proper maintenance documentation.

Qualifications

• Experience in aircraft maintenance environment, cabin or production.
• Proven leadership for engineers or technicians.
• Valid CAA licence with approvals on aircraft types.
• Strong airworthiness and safety knowledge.
• Experience managing performance, quality and cost.
• Ability to lead under fast-paced, high-pressure conditions.
• People management and engagement skills.
• Effective cross-stakeholder communication.
• Comfort with engineering systems at user level.

Responsibilities

• Lead and deliver cabin and IFEC maintenance plans within your shift, ensuring all work is completed safely, on time, and to required standards.
• Supervise and line manage teams of engineers and technicians, allocating resources effectively to meet operational priorities.
• Act as the key point of coordination between engineering teams, production, planning, and third-party providers.
• Maintain oversight of safety, compliance, and regulatory adherence across all maintenance activity.
• Drive performance against key operational metrics including on-time performance, technical standards, defect levels and cost control.
• Manage and support your team, including performance, engagement, and day-to-day leadership responsibilities.
• Identify and implement continuous improvement opportunities to enhance efficiency and cabin standards.
• Ensure accurate maintenance records and documentation are completed in line with regulatory requirements.

Skills

Leadership

Airworthiness regs

Stakeholder coordination

People management

Safety compliance

Operations performance

CAA licence

Shift management

Tools

Engineering systems

Job description

Virgin Atlantic is seeking a Supervisor in Cabin Maintenance at on-site Heathrow. You will lead cabin and IFEC maintenance during your shift, coordinating engineers and third parties to meet safety, quality, and on-time targets.

The role demands strong leadership, regulatory knowledge, and excellent stakeholder communication to sustain Virgin Atlantic’s high standards. You will manage performance, drive continuous improvements, and ensure proper maintenance documentation.