Air Source Heat Pump Technician — Service & Repair Pro

Centrica plc; England; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Fully costed company van and fuel card

Employee energy allowance and HIVE/loy

Company pension scheme

25 days annual leave + bank holidays

Full sick pay after probation

Job summary

PH Jones is hiring an Air Source Heat Pump Service & Repair Engineer for Somerset. You will service, fault-find and repair air source heat pump systems in domestic properties, ensuring efficiency and high customer satisfaction.

Join a team delivering energy-efficient heating solutions as part of Centrica's PH Jones business, with a strong focus on safety, regulatory compliance and customer service. Full-time, permanent role with competitive salary and benefits.

Qualifications

• Proven experience servicing and repairing Air Source Heat Pump systems.
• Strong understanding of low‑temperature heating systems and controls.
• Electrical fault‑finding skills relevant to heating systems.
• Experience working in occupied domestic properties.
• Ability to manage workload independently and meet productivity targets.
• Knowledge of domestic renewable heating regulations.
• Strong customer service mindset in a field‑based role.
• Awareness of health, safety and compliance requirements.
• MCS awareness.
• Experience with control systems including weather compensation, zoning and hybrid systems.

Responsibilities

• Service, diagnose and repair Air Source Heat Pumps and associated heating controls
• Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes
• Deliver a high‑quality, professional experience in occupied residential properties
• Effectively manage your own workload, appointments and productivity
• Complete job records, reports and parts requests accurately using company systems
• Act as a professional ambassador for PH Jones at all times
• Proactively identify system improvements, additional works or safety issues
• Participate in the out‑of‑hours call‑out rota when required

Skills

Air Source Heat Pumps

Heating controls

Electrical fault-finding

Domestic properties

Workload management

Renewable heating regs

Customer service

Health and safety

MCS awareness

Control systems (weather compensation,

Education

Level 3 Heat Pump qualification (or equivalent)

Unvented Hot Water qualification (G3)

F-Gas certification - desirable

18th Edition Wiring Regulations - desirable

ACS qualifications - desirable

Minimum 2 years’ post‑qualification experience

Full UK driving licence (no more than 6 points)

Right to work in the UK

Job description

PH Jones is hiring an Air Source Heat Pump Service & Repair Engineer for Somerset. You will service, fault-find and repair air source heat pump systems in domestic properties, ensuring efficiency and high customer satisfaction.

Join a team delivering energy-efficient heating solutions as part of Centrica's PH Jones business, with a strong focus on safety, regulatory compliance and customer service. Full-time, permanent role with competitive salary and benefits.