Air Source Heat Pump Service & Fault-Finding Engineer

Valoris Group; Cardiff; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Valoris Group is recruiting an experienced Air Source Heat Pump Service and Breakdown Engineer for an established renewable heating specialist based in Cardiff. The role focuses on servicing, fault-finding and repairing air source heat pump systems within private domestic properties in South Wales.

You will join an nine-engineer team and work to maintain high-quality domestic heat pump installations, with emphasis on safety, reliability and excellent customer service.

Qualifications

• Previous experience servicing or repairing air source heat pump systems.
• Strong fault-finding and diagnostic ability.
• Good understanding of domestic heating and hot water systems.
• Experience working with heating controls, pumps, cylinders and associated components.
• Relevant plumbing, heating or renewable energy qualifications.
• Excellent customer service and communication skills.
• Ability to manage your own workload and work independently.
• Full UK driving licence.

Responsibilities

• Servicing and maintaining domestic air source heat pump systems.
• Diagnosing faults and completing breakdown repairs.
• Carrying out electrical, hydraulic and system performance checks.
• Identifying defective components and completing repairs or replacements.
• Investigating issues relating to controls, circulation, flow temperatures and system pressure.
• Completing planned and reactive maintenance visits.
• Ensuring systems are operating safely and efficiently.
• Providing clear advice and guidance to homeowners.
• Accurately recording completed work, findings and required follow-up actions.
• Liaising with the technical and installation teams when additional work is required.
• Delivering a professional and customer-focused service.
• Complying with relevant health and safety and industry standards.

Skills

Air source heat pumps

Fault finding

Domestic heating systems

Heat pump controls

Plumbing/heating qualifications

Customer service

Workload management

Full UK driving licence

Education

Relevant plumbing, heating or renewable energy qualifications

Job description

Valoris Group is recruiting an experienced Air Source Heat Pump Service and Breakdown Engineer for an established renewable heating specialist based in Cardiff. The role focuses on servicing, fault-finding and repairing air source heat pump systems within private domestic properties in South Wales.

You will join an nine-engineer team and work to maintain high-quality domestic heat pump installations, with emphasis on safety, reliability and excellent customer service.