Air Source Heat Pump S&R Engineer

Centrica plc; Clewer Village; Vor Ort; GBP 41.000 - 50.000; Vollzeit

Benefits dieser Stelle

Employee energy allowance and Hive/HPV

Company pension scheme

25 days annual leave + bank holidays

Full sick pay after probation

Fully costed company van and fuel card

Annual pay review + profit share

Zusammenfassung

PH Jones, part of the Centrica family, is hiring an Air Source Heat Pump Service & Repair Engineer for the Somerset region. You will service, fault-find and repair heat pump systems in homes, ensuring efficiency and excellent customer service while meeting health and safety standards.

We offer a full-time permanent role with a van, fuel card, annual pay review, profit share and extensive benefits. The role requires delivery of high-quality field service in occupied properties and independent

Qualifikationen

• Proven experience servicing and repairing Air Source Heat Pump systems
• Strong understanding of low-temperature heating systems and controls
• Electrical fault-finding skills relevant to heating systems
• Experience working in occupied domestic properties
• Full UK driving licence (no more than 6 points)
• Right to work in the UK

Aufgaben

• Service, diagnose and repair Air Source Heat Pumps and associated heating controls
• Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes
• Deliver a high-quality, professional experience in occupied residential properties
• Effectively manage your own workload, appointments and productivity
• Complete job records, reports and parts requests accurately using company systems
• Act as a professional ambassador for PH Jones at all times
• Proactively identify system improvements, additional works or safety issues
• Participate in the out-of-hours call-out rota when required

Kenntnisse

ASHP servicing

Fault-finding

Electrical fault-finding

Customer service

Residential experience

Independent working

Ausbildung

Level 3 Heat Pump qualification

Unvented Hot Water qualification (G3)

Jobbeschreibung

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK – installing, upgrading and repairing heating and electrical systems. But we’re not just living off our legacy. We’re on a mission to make the UK’s social housing sector greener and more energy efficient.

Air Source Heat Pump Service & Repair Engineer Somerset (must be locally based) Full‑Time | Permanent

Help Power the Future with PH Jones At PH Jones, we’re playing a key role in the UK’s transition to low‑carbon heating. We’re now looking for an experienced Air Source Heat Pump Service & Repair Engineer to join our growing Somerset team and help us deliver reliable, energy‑efficient heating solutions to homes across the region. If you’re passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, we’d love to hear from you.

What You’ll Be Doing You’ll be responsible for the safe, efficient servicing, fault‑finding and repair of Air Source Heat Pump systems in domestic properties, ensuring systems run at their best and customers receive a first‑class experience.

Key Responsibilities

• Service, diagnose and repair Air Source Heat Pumps and associated heating controls
• Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes
• Deliver a high‑quality, professional experience in occupied residential properties
• Effectively manage your own workload, appointments and productivity
• Complete job records, reports and parts requests accurately using company systems
• Act as a professional ambassador for PH Jones at all times
• Proactively identify system improvements, additional works or safety issues
• Participate in the out‑of‑hours call‑out rota when required

What We Offer

• Salary: up to £45,000 subject to experience and qualifications
• Full‑time, permanent contract
• Annual pay review plus profit share scheme
• Fully costed company van and fuel card
• Exceptional Benefits
  • Employee energy allowance and exclusive discounts on HIVE products
  • Company pension scheme
  • 25 days annual leave + bank holidays
  • Full sick pay after successful probation
  • Plus much more!

About You

• You’re a skilled, customer‑focused engineer who can work independently and confidently in residential environments.
• Essential Experience & Skills Proven experience servicing and repairing Air Source Heat Pump systems
• Strong understanding of low‑temperature heating systems and controls
• Electrical fault‑finding skills relevant to heating systems
• Experience working in occupied domestic properties
• Ability to manage workload independently and meet productivity targets
• Knowledge of domestic renewable heating regulations
• Strong customer service mindset in a field‑based role
• Awareness of health, safety and compliance requirements
• MCS awareness
• Experience with control systems including weather compensation, zoning and hybrid systems

Qualifications & Certifications

• Level 3 Heat Pump qualification (or equivalent)
• Unvented Hot Water qualification (G3)
• F‑Gas certification - desirable
• 18th Edition Wiring Regulations (BS7671) – desirable
• ACS qualifications (CCN1, CENWAT, HTR1, CKR1) – desirable
• Minimum 2 years’ post‑qualification experience
• Full UK driving licence (no more than 6 points)
• Right to work in the UK

Be Part of Something Bigger

Be Part of Something Bigger By joining PH Jones, you’ll be part of a team that’s revolutionising how we heat our homes and helping to build a more sustainable future.

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you.

We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

We’re a family of brands revolutionising how we power the planet. When it comes to energy, no one does it like us. We make it, store it, move it, sell it and mend it. We’re made up of 12 different businesses, but united by our purpose as Centrica. We’re energisers. Our journey to a greener, fairer future is powered by individuals like you. Through innovative green products, intelligent energy solutions and developing smarter ways to use and save energy, we’re not just part of the energy transition, we’re leading it. Our commitment goes beyond sustainability. Together we’re bringing our collective energies to create positive change in our local communities. If you immerse yourself in our fight to change tomorrow, you might just find your why. We’re looking for people to add to our culture – not fit in with it. We're building a community where you can be unapologetically you, where differences are celebrated, and where everyone can belong. Real inclusivity also means supporting the different realities our people face. That’s why we have the UK’s best Carers Policy and are continually building our approach to flexibility and wellbeing. Of course, we love having fun too. We’re a people place after all.