Air & Ocean Freight Specialist

Rhenus SE & Co.; Bradford; Presencial; GBP 24.000 - 32.000; Jornada completa

Descripción de la vacante

Rhenus SE & Co. in the United Kingdom is seeking an Air & Ocean Operator to manage import shipments and build strong relationships with customers, partners and internal teams.

You will ensure smooth movement of freight, advise on procedures and provide proactive problem-solving to maintain excellent service levels. The role requires experience in air/ocean import, knowledge of LCL/FCL, and familiarisation with customs duties and VAT processes.

Formación

• Experience in Air/Ocean Import and freight forwarding operations.
• Knowledge of both LCL and FCL shipment processes.
• Experience of customs procedures, including Duty and VAT processes.
• Proficient in Microsoft Office applications, particularly Word and Excel.
• Ability to manage multiple shipments and priorities simultaneously.
• Experience using freight forwarding software systems would be advantageous but is not essential.

Responsabilidades

• Receiving bookings from customers, agents and overseas offices.
• Raising files within the Rhenus software system.
• Preparing customs clearance instructions and shipping instructions.
• Liaising with shipping lines, carriers and other service providers.
• Monitoring vessel arrival and departure schedules.
• Ensuring all shipping and customs documentation is correctly presented and obtained.
• Processing customs clearances, including Duty and VAT requirements.
• Maintaining customer spreadsheets and shipment records where required.
• Costing files and ensuring accurate revenue and cost allocation.
• Raising invoices to customers, agents and overseas offices.
• Raising Duty and VAT invoices where applicable.
• Investigating and resolving file queries and shipment discrepancies.
• Ensuring compliance with company procedures and customs regulations.
• Providing excellent customer service throughout.

Conocimientos

Air & Ocean Import

Freight Forwarding

LCL & FCL operations

Customs procedures (Duty & VAT)

MS Office (Word, Excel)

Multitasking & prioritisation

Educación

GCSE English & Maths

A-Levels (advantageous)

Freight/logistics qualifications (beneficial)

Herramientas

Freight forwarding software systems

Descripción del empleo

Rhenus SE & Co. in the United Kingdom is seeking an Air & Ocean Operator to manage import shipments and build strong relationships with customers, partners and internal teams.

You will ensure smooth movement of freight, advise on procedures and provide proactive problem-solving to maintain excellent service levels. The role requires experience in air/ocean import, knowledge of LCL/FCL, and familiarisation with customs duties and VAT processes.