Air Import Operator — Seamless Shipments & Compliance

CEVA Logistics; Hounslow; On-site; GBP 31,000 - 45,000; Full time

Benefits offered by this job

Annual leave scheme

Pension

Life assurance

Employee benefits platform

Job summary

CEVA Logistics is recruiting an experienced Air Import Operator for our Hounslow operations. You will manage air import shipments end-to-end, collating documents, arranging airline bookings and ensuring compliance with HMRC rules while delivering exceptional customer service.

You will work within a busy team, coordinate with carriers and internal teams, and contribute to costing, billing and accurate shipment records. This role requires UK residency and office-based work in Hounslow.

Qualifications

• Experience in air import/freight forwarding is essential.
• Proficient in import documentation and customs declarations.
• Able to book cargo with airlines and manage SOPs/quotations.

Responsibilities

• Manage air import shipments from start to finish, arrange collections, book cargo with airlines, follow customer SOPs and quotations, and prepare all required import documentation including invoices, packing lists, and consolidation papers.
• Complete accurate import customs declarations in line with HMRC regulations and maintain compliance and records.
• Monitor shipments, milestones and delays; coordinate with airlines, handling agents, transport providers, freight forwarders and internal teams; keep customers informed from collection through to departure and arrival; support costing and billing activities and ensure files and records are complete.

Skills

Air import

Freight forwarding

Import documentation

Customs declarations

Airline bookings

Customer communication

Organisational skills

Cargowise

Tools

Cargowise

Job description

CEVA Logistics is recruiting an experienced Air Import Operator for our Hounslow operations. You will manage air import shipments end-to-end, collating documents, arranging airline bookings and ensuring compliance with HMRC rules while delivering exceptional customer service.

You will work within a busy team, coordinate with carriers and internal teams, and contribute to costing, billing and accurate shipment records. This role requires UK residency and office-based work in Hounslow.