Air Import Operator

Right Now Recruitment; Staines-upon-Thames; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Salary up to £34,500

Job summary

Right Now Recruitment is recruiting an Air Import Operator for a well-established freight-forwarding firm based in Staines. You will manage air import shipments from arrival to delivery, ensure customs entries are accurate, and communicate with airlines, customers and overseas offices.

The role requires knowledge of MAWBs/HAWBs, excellent organisational and customer-service skills, and the ability to handle multiple shipments in a fast-paced environment.

Qualifications

• Experience in Air Import Freight Forwarding.
• Strong understanding of customs entries and clearance procedures.
• Familiar with Dangerous Goods handling would be advantageous but not essential.
• Good knowledge of Air Import documentation (MAWBs/HAWBs).
• Excellent communication, organisation and customer service skills.
• Ability to manage multiple shipments in a fast-paced environment.
• Proficient with freight forwarding systems and Microsoft Office.

Responsibilities

• Coordinate Air Import shipments from arrival through to final delivery.
• Complete and process customs import entries in line with procedures.
• Handle Dangerous Goods shipments in line with IATA regulations.
• Liaise with airlines, handling agents, customers, overseas offices and transport providers.
• Prepare and check import documentation (MAWBs, HAWBs, customs paperwork).
• Monitor shipments and provide customers with regular updates.
• Resolve operational issues and ensure files are costed and invoiced on time.

Job description

Air Import Operator

A fantastic opportunity has arisen for an experienced Air Import Operator to join a well-established freight forwarding company based in the Staines area.

You will join a busy import operations team, managing general freight shipments and ensuring all import documentation, customs requirements and customer expectations are handled accurately and efficiently.

Duties & Responsibilities of an Air Import Operator

• Coordinate Air Import shipments from arrival through to final delivery.
• Complete and process customs import entries accurately and in line with company procedures.
• Handle Dangerous Goods shipments in accordance with IATA regulations.
• Liaise with airlines, handling agents, customers, overseas offices and transport providers.
• Prepare and check import documentation, including MAWBs, HAWBs, customs paperwork and arrival documentation.
• Monitor shipments and provide customers with regular updates throughout the import process.
• Resolve operational issues and delays quickly and effectively.
• Ensure files are completed, costed and invoiced accurately within agreed timescales.

The Successful Air Import Operator

• Previous experience within Air Import Freight Forwarding is essential.
• Strong understanding of customs import entries and clearance procedures.
• Experience handling Dangerous Goods would be advantageous but is not essential.
• Good knowledge of Air Import documentation, including MAWBs and HAWBs.
• Excellent communication, organisational and customer service skills.
• Ability to manage multiple shipments within a fast-paced environment.
• Confident using freight forwarding systems and Microsoft Office.
• Strong attention to detail and a proactive approach to resolving operational issues.

Benefits of the Air Import Operator

• Salary of up to £34,500, plus additional benefits.
• Monday to Friday working hours.
• Based in Staines.
• Opportunity to join a well-established freight forwarding business.
• Long-term career development within the freight forwarding industry.

The successful candidate will be required to complete any necessary background checks as applicable.