Air Freight Imports Clerk

Freight Personnel; Slough; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading global freight forwarder seeks an Air Import Operator in Slough. Candidates should have experience in air import freight forwarding and strong communication skills. The role includes managing operations from start to finish, enhancing client relationships, and requires Cargowise proficiency. Benefits include a competitive salary, flexible working options, and employee perks.

Benefits

Pension

22 days holiday

Rewards and Discounts

Health care plan

Cycle to work scheme

Social events

Free Parking

Qualifications

• Experience of Air Imports freight forwarding required.
• Cargowise experience is preferable.
• Used to working under pressure.

Responsibilities

• Manage air moves from start to finish including inland transportation.
• Develop relationships with clients and suppliers.
• Accurate and timely reporting to the department Manager.

Skills

Air Imports freight forwarding

Customer service

Strong numerical skills

Excellent communication skills

Attention to detail

Time management

Organisation skills

Tools

Cargowise

Microsoft Windows

Microsoft Office

Job description

Our client is an International Global Freight Forwarder, specialising within the Far East, USA as their main areas. Forming partnerships to freight manage their client's global business leaving the client free to concentrate on its own core business. Their management team is totally focused on achieving higher levels of service both internally and externally.

Now due to expansion we are recruiting for an Air Import Operator to join the team at their location in Slough in Heathrow

Key Responsibilities

Manage air moves from start to finish, including inland transportation and haulage
Develop and build relationships to ensure a high level of customer service is provided to clients
Build strong working relationships with suppliers, airlines & overseas partners/agents
Input shipment and cost and sales
Communicate effectively with operations colleagues
Create and maintain customer standard operating procedures
Communication with overseas agents and clients is clear, precise and effective
Accurate & timely reporting to department Manager
Take ownership and accountability to deliver operational excellence
A 'can do' attitude is applied with all communications
Creating operational reports and ensuring that anomalies are escalated appropriately

In order to apply you will have:

Experience of Air Imports freight forwarding
Experience with Cargowise is preferable
Used to working under pressure to meet fixed deadlines
Strong numerical and commercial skills
Excellent written and verbal communication skills
Excellent attention to detail
Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise - preferable)
Proactive, team worker with excellent time management and organisation skills
Enthusiastic, flexible, and self-motivated
Weekend overtime rota - one in four weekends you will work 4 hours on a Saturday or Sunday. Can be done from home

Package and Benefits:

Salary 33,000 to 38,000 dependent upon experience, flexible for the right candidate
Pension
22 days holiday to start
Rewards and Discounts
Heath care plan
Cycle to work scheme
Social events
Free Parking
Plus more