AI Visibility Success Lead for Amazon & Walmart — London

Azoma; England; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading AI visibility firm in London seeks a Customer Success Manager to manage key client relationships, primarily with Amazon and Walmart brands. This role demands expertise in AI visibility metrics and strong communication skills. Responsibilities include leading strategic calls, overseeing project delivery, and ensuring client satisfaction. The ideal candidate will have 3–4 years of relevant experience and a results-oriented mindset. Competitive salary and performance-linked bonuses are offered in a hybrid work environment.

Qualifications

• 3–4 years in client success or brand management in e-commerce.
• Strong understanding of AI visibility metrics and Amazon SEO.
• Proven track record of client retention and relationship management.

Responsibilities

• Own client relationships and ensure satisfaction.
• Lead strategic calls and present visibility insights.
• Oversee delivery quality and ensure project timelines.

Skills

Client success management

Amazon SEO knowledge

Exceptional communication skills

Analytical storytelling

Team leadership

Tools

Helium10

DataDive

SmartScout

PickFu

Job description

A leading AI visibility firm in London seeks a Customer Success Manager to manage key client relationships, primarily with Amazon and Walmart brands. This role demands expertise in AI visibility metrics and strong communication skills. Responsibilities include leading strategic calls, overseeing project delivery, and ensuring client satisfaction. The ideal candidate will have 3–4 years of relevant experience and a results-oriented mindset. Competitive salary and performance-linked bonuses are offered in a hybrid work environment.