AI-Savvy Contract Specialist for Growth

Moody's; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Moody's Investors Service is seeking a contracts professional to manage the full lifecycle across a dedicated sales portfolio, partnering with Sales, Legal, Finance, and Billing. You will draft and negotiate Tier 1 agreements, ensure compliance, and support renewals with accurate data in CRM systems.

Join a team focused on operational excellence and responsible use of technology, including AI, to improve workflows and client satisfaction in a fast-paced environment.

Qualifications

• Minimum two years of contract-related experience in procurement, finance, legal, sales support, or a related business environment with the ability to manage complex agreements and commercial processes.
• Advanced proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; experience with customer relationship management platforms and contract management systems is preferred.
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency.

Responsibilities

• Manage the full contract lifecycle to support business growth, client satisfaction, and operational excellence across a dedicated sales portfolio.
• Manage the end-to-end contract process for new business and renewal opportunities while supporting a dedicated sales team through contract strategy, drafting, negotiation, and execution.
• Participate in pipeline review meetings to advise on commercial approaches, identify contractual risks, set expectations, and help accelerate deal closure.
• Analyze customer information, licensing requirements, pricing structures, and contract terms to support cross-selling, renewals, and revenue growth initiatives.
• Independently draft and negotiate Tier 1 sales agreements in accordance with internal policies, regulatory requirements, and established best practices.
• Maintain accurate customer and transaction information across customer relationship management systems and other business platforms to ensure consistency throughout the sales cycle.
• Review executed contracts for completeness, validate compliance requirements, and ensure all supporting documentation is accurate for order processing and downstream activities.
• Collaborate with Finance, Legal, Billing, and other stakeholders to support complex transactions, resolve issues, and implement contract modifications when required.
• Serve as a trusted point of contact for internal and external client inquiries, ensuring timely resolution and a high level of customer satisfaction.

Skills

Contract management

Contract drafting

Negotiation

Attention to detail

Cross-functional collaboration

Communication skills

Problem solving

AI concepts

AI risk management

Education

Undergraduate degree in Finance, Business Administration, Information Systems, Management, or related field

Tools

Microsoft Word

Outlook

Excel

PowerPoint

CRM platforms

Contract management systems

Job description

Moody's Investors Service is seeking a contracts professional to manage the full lifecycle across a dedicated sales portfolio, partnering with Sales, Legal, Finance, and Billing. You will draft and negotiate Tier 1 agreements, ensure compliance, and support renewals with accurate data in CRM systems.

Join a team focused on operational excellence and responsible use of technology, including AI, to improve workflows and client satisfaction in a fast-paced environment.