AI Operations Lead - Remote, Govern AI at Scale

Thekey; United Kingdom; Remote; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Good work-life balance

Training & support

Generous holiday allowance

Flexible hours

Holiday buy/sell

Enhanced maternity pay

Free breakfast

Fruit & drinks

Regular socials

Job summary

The Key Group is accelerating its digital transformation by embedding enterprise AI into operations. We are seeking an AI Operations Lead to act as the central operational hub for our enterprise AI platforms, gateway administration, workflow automation and MCP integrations.

This role balances governance with agility, bridging engineering, risk and end-users to ensure safe, cost-effective and measurable value across the business, while fostering internal AI adoption and community.

Qualifications

• Proven track record in technology operations, platform administration, application support or service management.

Responsibilities

• AI Gateway & Platform Administration: daily operations of the AI gateway, routing, rate limits, cataloguing, and access across models.

Skills

Technology operations

Platform administration

Application support

Service management

LiteLLM

n8n

Make

Power Automate

REST APIs

Webhooks

RBAC

Secret management

JSON

Amazon Bedrock

Anthropic

Incident management

Documentation

Operational control

Communication

ITIL

MCP

Langfuse

Datadog

Python

JavaScript

ISO 42001

NIST AI RMF

ISO 27001

SOC 2

AWS Certs

Tools

LiteLLM

n8n

Make

Power Automate

Job description

The Key Group is accelerating its digital transformation by embedding enterprise AI into operations. We are seeking an AI Operations Lead to act as the central operational hub for our enterprise AI platforms, gateway administration, workflow automation and MCP integrations.

This role balances governance with agility, bridging engineering, risk and end-users to ensure safe, cost-effective and measurable value across the business, while fostering internal AI adoption and community.