AI Delivery & Operations Lead, CoE — Hybrid London

The-Aa; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Car allowance

Private medical insurance

25 days' annual leave

Pension contribution

Job summary

The AA is seeking an AI Delivery & Operations Lead in London, operating within a hybrid model. You will shape how the AI Centre of Excellence functions daily, creating structure, momentum and disciplined execution that translates ambitious ideas into measurable outcomes.

Working with the Director of AI and leadership team, you’ll connect priorities, people, investment and activity across the AI portfolio and beyond to resolve blockers and drive impact.

Qualifications

• Ability to own outcomes in complex organisations with cross-boundary accountability.
• Strong structured thinking and problem solving to turn ambiguity into action.
• Experience with budgets, forecasts, Capex and Opex, business cases and investments.
• Excellent stakeholder management and clear communication with senior leaders.
• Proven operational discipline, managing multiple priorities and dependencies.
• Solid understanding of AI applications and evolving technology trends.

Responsibilities

• Own the day-to-day operational rhythm of the AI Centre of Excellence and keep priorities visible.
• Maintain a clear view across the AI portfolio including milestones, capacity, dependencies and value.
• Own portfolio budgeting, forecasting, Capex/Opex, investment tracking and trade-off decisions.
• Turn emerging priorities into structured recommendations, plans and actions for senior leadership.
• Act as a connector across AI, Technology and the wider business, resolving blockers.
• Continuously improve processes, tools and ways of working to scale the Centre of Excellence.

Skills

Ownership & delivery

Structured thinking

Financial literacy

Stakeholder management

Delivery discipline

AI literacy

Job description

The AA is seeking an AI Delivery & Operations Lead in London, operating within a hybrid model. You will shape how the AI Centre of Excellence functions daily, creating structure, momentum and disciplined execution that translates ambitious ideas into measurable outcomes.

Working with the Director of AI and leadership team, you’ll connect priorities, people, investment and activity across the AI portfolio and beyond to resolve blockers and drive impact.