AI Gateway FDE – Enterprise Production Engineer (EMEA)

Kong; Warwick; Remote; GBP 120,000 - 180,000; Full time

Job summary

Kong Inc. in Warwick, UK is seeking a Forward-Deployed Engineer to drive production-grade AI workloads securely in customer environments. You will partner with platform, security and engineering teams, owning the technical path from discovery to a running workload.

You will collaborate across EMEA, solve architecture, security and cost challenges, and translate field learnings into reusable patterns for Kong's products and roadmap.

Qualifications

• Experience shipping production software for complex environments.
• Ability to lead technical discovery with customer teams.
• Understanding of identity, security and observability constraints.
• Familiarity with AI gateways, LLM tooling and cost trade-offs.
• Strong communication and collaboration with Sales, ENG and Security.

Responsibilities

• Lead AI, API and agentic technical discovery with customer teams.
• Design runtime architecture across models, APIs, MCP and policy.
• Build prototypes and reference implementations that prove Kong governance of production traffic.
• Remove blockers in pilot and production: auth, network, observability, latency and cost.
• Own the technical path from pilot to production and revenue.
• Collaborate with internal teams to drive AI Gateway roadmap.
• Engage with customers across EMEA to advance opportunities.
• Contribute patterns back to Kong's engineering organization.
• Translate field needs into Product requirements.

Skills

Go

Python

TypeScript

Customer-facing experience

Enterprise architecture instincts

LLM & agentic patterns

APIs & gateways

Security & identity considerations

Ambiguity handling

Tools

Kubernetes

OAuth/OIDC

mTLS

Service mesh

API gateways

Job description

Kong Inc. in Warwick, UK is seeking a Forward-Deployed Engineer to drive production-grade AI workloads securely in customer environments. You will partner with platform, security and engineering teams, owning the technical path from discovery to a running workload.

You will collaborate across EMEA, solve architecture, security and cost challenges, and translate field learnings into reusable patterns for Kong's products and roadmap.