AI-First Activation Director — Global Routes

Wise; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Generous stock options package

25 days holiday plus bank holidays

Private medical cover

Job summary

Wise is looking for an experienced product manager to drive the development of an AI Assistant that enhances customer experiences in cross-border money transfers. The role emphasizes leading AI-driven initiatives, collaborating with cross-functional teams, and managing complex product roadmaps.

This position offers flexibility, opportunities for global collaboration, and a strong focus on shaping innovative financial solutions. Candidates should have over 5 years of experience in product management, especially with AI/ML products.

Qualifications

• 5+ years as an experienced product manager, ideally in fintech.
• Experience with AI-powered products and conversational experiences.
• Strong customer obsession and UX focus.

Responsibilities

• Lead the development of an AI-powered customer assistant.
• Create tailored product experiences for customers.
• Drive strategic growth through data and experimentation.

Skills

Product management experience

AI/ML product experience

Customer-centric problem solving

Strong UX skills

Analytical mindset

A/B testing experience

Technical understanding of LLM architectures

Job description

Wise is looking for an experienced product manager to drive the development of an AI Assistant that enhances customer experiences in cross-border money transfers. The role emphasizes leading AI-driven initiatives, collaborating with cross-functional teams, and managing complex product roadmaps.

This position offers flexibility, opportunities for global collaboration, and a strong focus on shaping innovative financial solutions. Candidates should have over 5 years of experience in product management, especially with AI/ML products.