AI Enterprise Project Lead — Equity & Direct Leadership Access

Complexio; Slough; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Equity participation

Competitive compensation

Direct exposure to CRO

Build pre-sales function

Ambitious environment

Job summary

Complexio seeks an experienced Project Manager to lead customer projects, translating AI and SaaS use cases into actionable deliverables with clear timelines and scope. You will coordinate cross-functional teams, manage multiple engagements, and ensure value realization for enterprise customers while aligning with Complexio’s product roadmap and strategic goals.

In this central role, you’ll collaborate with data scientists, engineers, and analysts, drive risk mitigation, track KPIs, and maintain

Qualifications

• Strong project management experience in AI, SaaS, or data-driven enterprise solutions.
• Expertise in managing customer-facing projects, balancing technical execution with business impact.
• Solid understanding of AI/ML concepts, data integration, and enterprise software implementation.
• Excellent communication and stakeholder management skills, with the ability to translate technical details into business value.
• Experience with agile methodologies, Jira, and project management tools.
• Ability to thrive in a fast-paced startup environment, handling multiple priorities with autonomy.

Responsibilities

• Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope.
• Act as the bridge between technical teams, customers, and internal stakeholders, ensuring alignment on objectives, milestones, and outcomes.
• Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs.
• Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards.
• Define project plans, objectives, scope, deliverables, and KPIs to measure success.
• Coordinate cross-functional teams, including various pods, data scientists, engineers, and business analysts, to deliver solutions.
• Track progress, identify risks early, and implement mitigation strategies.
• Work closely with customers to understand their business challenges and map solutions to their needs.
• Translate customer use cases into actionable project plans, ensuring technical feasibility and alignment with Complexio’s AI capabilities.
• Serve as the primary point of contact for customers, managing expectations and communication throughout the project lifecycle.
• Conduct regular check-ins, project updates, and post-implementation reviews to ensure value realization.
• Align internal teams and external partners on project objectives, ensuring smooth collaboration.
• Coordinate with pod leads, tech managers, product, and customer success teams to remove blockers and optimize resource allocation.
• Escalate critical issues and dependencies to leadership as needed, providing data-driven recommendations.
• Establish and refine project management frameworks, methodologies, and best practices for efficient execution.
• Leverage agile methodologies where applicable, iterating on project deliverables based on feedback.
• Contribute to internal knowledge-sharing and documentation of lessons learned from past projects.

Skills

Project management

AI/SaaS experience

Customer-facing projects

AI/ML concepts

Communication skills

Agile/Jira

Startup environment

Tools

Jira

Job description

Complexio seeks an experienced Project Manager to lead customer projects, translating AI and SaaS use cases into actionable deliverables with clear timelines and scope. You will coordinate cross-functional teams, manage multiple engagements, and ensure value realization for enterprise customers while aligning with Complexio’s product roadmap and strategic goals.

In this central role, you’ll collaborate with data scientists, engineers, and analysts, drive risk mitigation, track KPIs, and maintain