AI-Enabled Operations & Automation Specialist

Nous; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

NousNous is building AI-powered operations to help members and scale the business. You’ll join the Operations team at the heart of the company, shaping workflows, automations and tools that reduce manual work.

You’ll work close to frontline support, design robust processes, and partner with product, engineering and data to improve journeys for hundreds of thousands of households as we scale to millions. You don’t need to be a software engineer, but you should learn fast, embrace AI, and own

Qualifications

• 2–5 years in operations, consulting, or fast-moving environments.
• Experience with AI tools and building automations.
• Ability to turn ambiguous problems into clear processes and documentation.

Responsibilities

• Improve the operations systems behind the scenes.
• Identify repeated work and root causes.
• Turn messy processes into clear procedures.
• Design workflows and AI-assisted automation.
• Collaborate with product, engineering, and data teams to scale journeys.

Skills

Ops experience

AI tools

Automation ownership

Learn new tools quickly

Attention to detail

Tools

Slack

AI tools

Job description

NousNous is building AI-powered operations to help members and scale the business. You’ll join the Operations team at the heart of the company, shaping workflows, automations and tools that reduce manual work.

You’ll work close to frontline support, design robust processes, and partner with product, engineering and data to improve journeys for hundreds of thousands of households as we scale to millions. You don’t need to be a software engineer, but you should learn fast, embrace AI, and own