AI-Driven Process Improvement Intern

Amazon Inc.; Tees Valley; On-site; GBP 6,700 - 10,000; Full time

Job summary

Amazon UK Services Ltd. is offering a Process Improvement Specialist Intern position based at the MME1 Fulfillment Center in Darlington.

The internship focuses on planning and implementing continuous improvement initiatives to innovate the driver experience and improve overall efficiency at the site. You will leverage AI tools and data analytics to identify inefficiencies, automate tasks, and prototype solutions.

Qualifications

• Speak, write, and read fluently in English at C1 level or above.
• Work 40 hours/week minimum and commit to 3 to 12 month internship maximum.
• Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field.
• Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros).
• Relevant fluency of communicating with a wide range of stakeholders, including your peers and leadership.

Responsibilities

• Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient.
• Use AI tools and data analytics to identify process inefficiencies, automate repetitive tasks, and prototype solutions.
• Analyse feedback and use data to own and implement process improvements at the site.
• Work with station management and other stakeholders to identify and solve process-related issues.
• Audit processes for compliance and work to close any gaps by supporting business decisions with analytics.

Skills

English fluency

Analytical skills (Excel)

Stakeholder communication

Education

University degree in business, supply chain, transportation, economics or similar

Tools

Excel

Minitab

JMP

Python

SQL

MS Access

Job description

Amazon UK Services Ltd. is offering a Process Improvement Specialist Intern position based at the MME1 Fulfillment Center in Darlington.

The internship focuses on planning and implementing continuous improvement initiatives to innovate the driver experience and improve overall efficiency at the site. You will leverage AI tools and data analytics to identify inefficiencies, automate tasks, and prototype solutions.