AI-Driven Process Improvement Coordinator

Avantor

Cambourne

On-site

GBP 35,000 - 52,000

Full time

14 days+

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Job summary

Avantor is seeking an AI, Digitisation & Service Improvement Co-ordinator to drive practical digital and AI-enabled improvements across services. You will collaborate with operational teams, subject-matter experts, and technical partners to coordinate initiatives, maintain clear project plans, and analyze data to demonstrate benefits.

This role focuses on responsible AI adoption and continuous improvement, not software development.

Qualifications

Strong digital literacy, including confidence with Microsoft 365 or similar workplace tools, and an interest in learning approved AI platforms.
Good organisation and project co-ordination skills, with the ability to manage multiple actions and deadlines.
Ability to gather, organise and interpret information, identify patterns and present findings clearly.
Clear written and verbal communication, with the confidence to support colleagues with different levels of technical experience.
A practical, collaborative and improvement-focused approach, with attention to detail and willingness to learn

Responsibilities

Support teams to identify suitable use cases for digital tools, automation and AI, with clear problem statements and expected benefits.
Co-ordinate small pilots and proofs of concept, including requirements, actions, testing, feedback and implementation readiness.
Provide first-line guidance to users, develop simple instructions and learning materials, and help colleagues build confidence in approved AI and digital tools.
Maintain project records, use-case registers, process maps, risks, decisions and benefit-tracking information.
Work within organisational requirements for data privacy, information security, quality, safety and responsible human oversight of AI outputs.