AI Business Systems Analyst

Spectrum IT Recruitment; Southampton; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Spectrum IT Recruitment is seeking an experienced AI Business Systems Analyst to help deliver AI-enabled business transformation. The role spans business, data and technology, focusing on identifying AI opportunities and leading system implementations across the organisation.

Hybrid working from Southampton with 3 days in the office, working with senior stakeholders and third-party suppliers. The ideal candidate has 5+ years in business systems analysis, strong BA methodologies, and a solid

Qualifications

• At least 5 years' commercial experience as a Business Systems Analyst delivering technology and business change projects.
• Experience on AI & digital transformation programmes.
• Proven track record of delivering digital transformation, system implementation or business improvement programmes.
• Strong understanding of BA methodologies, tools and best practices.
• Good understanding of AI concepts including Generative AI, ML and intelligent automation.
• Strong data literacy with experience in data quality, governance and reporting.

Responsibilities

• Contribute to the Group's AI strategy and planning.
• Identify innovative tech and AI systems with AI and project teams; assess against business, technical and security needs.
• Lead the implementation of approved tech/AI systems with successful delivery.
• Manage system life cycle from implementation to decommission for allocated systems.
• Undertake business analysis to source requirements from users for solutions and configurations.
• Identify and recommend process improvements, efficiency gains and cost savings.
• Troubleshoot technical issues and respond to support requests; analyze root causes.
• Participate in major incidents, remediate vulnerabilities, and apply priority fixes.
• Mentor junior team members within Technology Department and support governance processes.

Skills

AI & digital transformation

Stakeholder management

Business analysis

Problem solving

Security by design

Tools

Power BI

Excel

Job description

An exciting opportunity has arisen for an experienced AI Business Systems Analyst to join a growing Digital & Technology function and play a key role in delivering AI-enabled business transformation across the organisation. Working across business, data and technology; you'll help identify opportunities where Artificial Intelligence can deliver measurable business value. This is a hybrid working role and will be based from our clients Southampton offices 3 days per week.

Key Responsibilities

• Contribute to the Group's AI strategy & planning.
• Work with the AI and project teams to identify innovative tech and AI systems. Then assess them against business, technical and security needs.
• Lead the implementation of approved tech / AI systems, ensuring that they are implemented with success.
• Play a leading role in system life cycle (implement / develop / decommission) for all allocated systems.
• Undertake a business analysis role on some initiatives, sourcing requirements from users to build into solutions & system configurations.
• Identify & recommend process improvements, efficiency gains and cost savings to the Group.
• Troubleshoot technical issues and respond to requests for support when required. Analyse root causes of common and recurring issues and propose permanent solutions.
• Participate in major incidents, remediating vulnerabilities, and priority fixes when required
• Mentor less experienced members of the Technology Department and help when necessary.
• Adhere to all Technology Governance processes such as incident management, change enablement etc.
• Maintain business solution management documents on including creating technical design documents, knowledge base articles and procedure documents, FAQ's, and self-help guides.
• Establish, develop and maintain effective relationships with assigned business contacts and 3rd Party Suppliers.
• Escalate any issues to the Technology Management Team as soon as possible and recommend potential solutions.
• Be aware of cyber security risks that exist and escalate any events or concerns that are encountered. Carry out all tasks in a secure manner i.e. security by design in all work.
• Encourage best practise in regard to cyber security risks.
• Ensure a security and privacy first approach is taken to all work.

Skills & Experience

• At least 5 year's commercial experience as a Business Systems Analyst delivering technology and business change projects. (Heavy focus on system changes and process not just general BA activity.)
• Previous experience working on AI & digital transformation projects.
• Proven experience delivering digital transformation, system implementation or business improvement programmes.
• Strong understanding of Business Analysis methodologies, tools and best practice.
• Good understanding of Artificial Intelligence concepts, including Generative AI, Machine Learning, intelligent automation and data-driven decision making.
• Strong data literacy with experience analysing data quality, structures, governance and reporting requirements.
• Experience working within a regulated environment such as Legal, Financial Services, Professional Services or similar.
• Excellent stakeholder management skills with experience engaging senior business and technical stakeholders.
• Strong analytical, problem-solving and decision-making abilities.
• Experience using Microsoft Office, particularly Excel, together with reporting and visualisation tools such as Power BI.
• Experience producing process maps and business process models.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy