AI and Automation Apprentice

Bidvane; Enfield; Híbrido; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Local Government Pension Scheme

Up to 32 days’ annual leave + holidays

Blended remote and office working

Season ticket loan

Career development and training

Employee Assistance Programme

Health and leisure discounts

Sabbatical for social workers

Descripción de la vacante

Enfield Council is offering an AI and Automation Apprentice role in the Digital Services’ AI and Automation Team, based at the Civic Centre in Enfield. The Level 4 apprenticeship involves cross-team projects with two office days weekly and a 36-hour week.

Entry criteria include GCSE grade 4/C or above in English and maths and a clear interest in AI; travel to Enfield postcode catchment is advised. Blended remote/office working with local involvement is expected.

Formación

• Clear and demonstrable interest in AI and its continued development.

Responsabilidades

• Find opportunities to use AI, automation and digital tools to improve services, productivity, accuracy and customer and staff experience.
• Review processes, user needs, systems and data to identify problems, assess automation suitability and define requirements.
• Help run workshops, reviews, solution design, pilots and proofs of concept, and assess options against needs, costs, benefits and risks.
• Under supervision, configure and implement approved low-code, no-code, automation and AI tools, including prompts, workflows, integrations and secure data use.
• Plan and carry out testing, record results and defects, support user testing, and check solutions for accuracy, reliability, security and accessibility.
• Follow Council policies and legal, ethical and governance rules covering responsible AI, data protection, information security, equality, employment and records.
• Support risk and impact assessments, maintain records, and consider fairness, bias, transparency, human oversight, accessibility and effects on staff.
• Prepare process maps, guidance, training materials and technical notes, and help colleagues use approved tools.
• Monitor solutions, feedback and results, report benefits and problems, support improvements and refer specialist issues.
• Work with Council colleagues and approved suppliers, organise tasks, meet deadlines and explain technical matters clearly.
• Complete apprenticeship learning, reviews and portfolio evidence, use feedback and keep up with AI, automation and digital developments.
• Manage performance and development, follow Council policies and procedures, and undertake other reasonable duties appropriate to the grade and apprenticeship.

Conocimientos

Interest in AI

Educación

GCSE English & Maths (grade 4/C or above)

Descripción del empleo

The AI and Automation Apprentice post sits in Enfield Council’s AI and Automation Team within Digital Services, based at the Civic Centre. The apprentice will help identify service improvements, assess processes and support the safe introduction of automation and AI tools. The Level 4 apprenticeship involves projects across Council teams, with two office days each week. Entry criteria are GCSE grade 4/C or above in English and maths and a clear interest in AI; an Enfield postcode or catchment base is strongly advised, and the working week is 36 hours.

What the job involves

• Find opportunities to use AI, automation and digital tools to improve services, productivity, accuracy and customer and staff experience
• Review processes, user needs, systems and data to identify problems, assess automation suitability and define requirements
• Help run workshops, reviews, solution design, pilots and proofs of concept, and assess options against needs, costs, benefits and risks
• Under supervision, configure and implement approved low-code, no-code, automation and AI tools, including prompts, workflows, integrations and secure data use
• Plan and carry out testing, record results and defects, support user testing, and check solutions for accuracy, reliability, security and accessibility
• Follow Council policies and legal, ethical and governance rules covering responsible AI, data protection, information security, equality, employment and records
• Support risk and impact assessments, maintain records, and consider fairness, bias, transparency, human oversight, accessibility and effects on staff
• Prepare process maps, guidance, training materials and technical notes, and help colleagues use approved tools
• Monitor solutions, feedback and results, report benefits and problems, support improvements and refer specialist issues
• Work with Council colleagues and approved suppliers, organise tasks, meet deadlines and explain technical matters clearly
• Complete apprenticeship learning, reviews and portfolio evidence, use feedback and keep up with AI, automation and digital developments
• Manage performance and development, follow Council policies and procedures, and undertake other reasonable duties appropriate to the grade and apprenticeship

What’s required

Qualifications

• GCSE grade 4/C or above in both English and maths

Skills & knowledge

• Clear and demonstrable interest in AI and its continued development

Other

• 36 hours per week
• Attend the Enfield office two days per week
• An Enfield postcode or catchment-area base is strongly advised due to travel for the role

What’s offered

• Local Government Pension Scheme
• Up to 32 days’ annual leave depending on grade and service, eight public holidays and an extra day off at Christmas
• Blended remote and office working for most roles
• Interest-free season ticket loan, repayable over three or ten months
• Career development and training opportunities
• Free, confidential Employee Assistance Programme for staff and their families
• Health and leisure discounts and tax-free bikes for work
• One month’s paid sabbatical for registered social workers in Children’s Social Care