AI Agent Designer – Shape Global Automation & Workflows

Global Payment Holding Company; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Globalpayer is seeking an AI Agent Designer to join our AI Strategy team and help shape the future of global commerce. You will design and orchestrate AI-powered workflows and agent experiences, collaborating with various functions to identify high-value opportunities and define new ways of working.

You will lead AI discovery workshops, map complex processes, and translate challenges into agentic and automation solutions, while evaluating emerging AI technologies to drive productivity and impact.

Qualifications

• 7+ years of experience in business analysis, product management, process design, or related roles.
• Ability to translate complex business problems into structured requirements and workflows.
• Strong facilitation and stakeholder management with senior leaders.
• Experience with AI agents, automation, and workflow platforms.

Responsibilities

• Design and orchestrate AI-powered workflows and autonomous agent experiences.
• Partner with functions to identify opportunities and define future-state ways of working.
• Create agent blueprints, workflow designs, requirements, and success metrics.
• Lead AI discovery workshops and map cross-functional processes.
• Evaluate emerging AI technologies, automation tools, and agent frameworks.

Skills

AI agent design

Workflow design

Stakeholder management

Automation technologies

Communication skills

Tools

RPA

Automation tools

Job description

Globalpayer is seeking an AI Agent Designer to join our AI Strategy team and help shape the future of global commerce. You will design and orchestrate AI-powered workflows and agent experiences, collaborating with various functions to identify high-value opportunities and define new ways of working.

You will lead AI discovery workshops, map complex processes, and translate challenges into agentic and automation solutions, while evaluating emerging AI technologies to drive productivity and impact.