AI Agent Designer: Global Automation & Strategy

Global Payments; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Global Payments is seeking an AI Agent Designer to join the AI Strategy team. You will design AI-powered workflows and autonomous agent experiences, partnering with multiple functions to translate business challenges into scalable solutions.

Create blueprints, drive discovery workshops, and evaluate emerging AI tools to shape the future of global commerce. You’ll collaborate with Product, Engineering, Operations, and Finance leaders to deliver measurable productivity gains and responsible

Qualifications

• 7+ years in business analysis, product management, process design, or related roles.
• Ability to translate complex processes into structured requirements and workflows.
• Strong facilitation and interaction with senior business and tech leaders.
• Experience with AI agents, automation workflows, and related tech.
• Excellent communication, storytelling, and problem-solving skills.
• Bonus: payments, fintech, or regulated industry exposure.

Responsibilities

• Design and orchestrate AI-powered workflows and autonomous agent experiences.
• Partner with functions to identify opportunities and translate challenges into solutions.
• Create agent blueprints, workflow designs, requirements, and success metrics.
• Lead AI discovery workshops and map cross-functional processes.
• Evaluate new AI technologies, automation tools, and agent frameworks.

Skills

AI strategy

Process design

Stakeholder management

Facilitation

Communication

Problem solving

Storytelling

Tools

AI agents

Automation platforms

RPA

Job description

Global Payments is seeking an AI Agent Designer to join the AI Strategy team. You will design AI-powered workflows and autonomous agent experiences, partnering with multiple functions to translate business challenges into scalable solutions.

Create blueprints, drive discovery workshops, and evaluate emerging AI tools to shape the future of global commerce. You’ll collaborate with Product, Engineering, Operations, and Finance leaders to deliver measurable productivity gains and responsible