AI Adoption Lead

ICS.AI Limited

Wales

Hybrid

GBP 40,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Remote working

25 days annual leave

Enhanced pension

Private medical cover

Home-working allowance

Team events

AI training

Job summary

ICS.AI Limited is seeking an AI Adoption Lead / Change Manager to drive the people, culture and organisational aspects of AI transformation. You will collaborate with delivery teams and client stakeholders to design and implement change strategies, boosting adoption and ensuring long-term success across public sector projects.

Remote work in the UK with West Wales as a preferred location. The role focuses on change management for AI adoption, communications, training, and stakeholder engagement

Qualifications

Experience delivering organisational change (public sector experience desirable).
Strong understanding of change management methodologies.
Experience developing communication and engagement strategies.
Strong stakeholder management and influencing skills.
Experience in benefits realisation and adoption tracking.
Experience developing and facilitating training.
Understanding of local government operations and service delivery.

Responsibilities

Develop comprehensive change management strategies for AI implementation.
Conduct stakeholder analysis and create stakeholder engagement plans.
Design and deliver communications campaigns that support AI adoption.
Develop training plans and materials for end-users.
Establish and support networks of change champions.
Track benefits, measure adoption and produce reporting.
Conduct business readiness assessments.
Manage resistance and develop mitigation strategies.
Support post-implementation transition to BAU operations.
Collaborate with project delivery teams to align change activity with solution rollout.

Skills

Organisational change

Change management

Communication strategies

Stakeholder management

Benefits realisation

Training development

Public sector experience

Job description

Role: - AI Adoption Lead / Change Manager

Location: - Remote/ West Wales (preferred)

Salary: - £40,000 - £50,000

About Us

ICS.AI is the fastest growing private Artificial Intelligence (AI) company in the UK, transforming how public sector (specifically local government and education sectors) organisations operate and deliver value to students and staff
As a Microsoft co-sell partner, we specialise in Conversational and Generative AI transformation solutions that enable institutions to safely and securely harness cutting-edge AI technologies. With a proven track record across multiple trusted public sectors, we develop innovative and leading edge solutions that address the most important challenges that face the higher and further education sectors. Our solution drive efficiency, enhance service delivery, and create exceptional value for our customers.

About the Role

As a Change Manager, you will lead the human,culturalandorganisationalaspects of AI transformation. You will work closely with delivery teams and client stakeholders to design and implement effective change strategies that increase adoption and ensure long-term success.

Key Responsibilities

Develop comprehensive change management strategies for AI implementation
Conduct stakeholder analysis and create stakeholder engagement plans
Design and deliver communications campaigns that support AI adoption
Develop training plans and materials for end-users
Establish and support networks of change champions
Track benefits, measureadoptionand produce reporting
Conduct business readiness assessments
Manage resistance and develop mitigation strategies
Support post-implementation transition to BAU operations
Collaborate with project delivery teams to align change activity with solution rollout

WhatYou’llBring