Agriculture Lab: Customer Support & Invoicing

Cawood; Selby; On-site; GBP 20,000 - 25,000; Full time

Job summary

Cawood is looking for a Customer Service Representative to join its Sciantec Division in Selby. The role involves answering queries from customers, updating customer details, and booking couriers for sample collections.

The ideal candidate will have previous experience in customer service, excellent organisational skills, and good Microsoft Office abilities. This position requires a personal means of transport due to the semi-rural location.

Qualifications

• Previous experience in a customer service and office environment.
• Excellent organisational skills, including organising own workload.
• Good Microsoft Office skills including Word, Excel and Outlook.

Responsibilities

• Answering queries from customers via phone or email efficiently.
• Updating customer details as requested.
• Booking and tracking couriers for sample collection.
• Working alongside the Customer Services Manager and Accounts.
• Maintaining good relationships with team members.

Skills

Customer service experience

Organisational skills

Microsoft Office proficiency

Job description

Cawood is looking for a Customer Service Representative to join its Sciantec Division in Selby. The role involves answering queries from customers, updating customer details, and booking couriers for sample collections.

The ideal candidate will have previous experience in customer service, excellent organisational skills, and good Microsoft Office abilities. This position requires a personal means of transport due to the semi-rural location.