Agriculture and Rural Network Claims Technician

Sedgwick; Shrewsbury; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

SIPP

Holiday 25 days

Flexible working

Private healthcare

Life assurance

Employee assistance

Wellbeing apps

Income protection

Green car scheme

Job summary

Sedgwick in Shrewsbury is seeking a Claims Technician for their Agriculture and Rural Network. You will manage the end-to-end claims process, coordinating with suppliers and customers while delivering high technical standards and an excellent customer experience.

You will work with advanced digital tools to assess properties remotely, join a supportive team, and have opportunities for career development through Sedgwick University and extensive training.

Qualifications

• Previous experience in a claims environment is essential.
• Excellent communication with policyholders, insurers, contractors and stakeholders to negotiate settlements.

Responsibilities

• Single point of contact for customers and suppliers, managing claims and related information.
• Overseeing supplier projects and controlling costs and payments.

Skills

Claims management

Communication

Education

Cert CILA (advantage)

Job description

Agriculture and Rural NetworkClaims Technician

Be the calm voice claimants rely on to get their lives back on track.

Job Location:Shrewsbury

Job Type:Permanent

Remuneration: Competitive salarytaking into accountskills,experienceand qualifications

We have a fantastic opportunity foranAgriculture and Rural NetworkClaims Technician in Shrewsbury.

As a Claims Technician in our Agriculture and Rural Network (ARN) team, you will manage claims from theinitialreport through to settlement. You will take ownership of each claim,makingdecisions and working closely with suppliers, contractors, and other stakeholders to find the best outcome for the customer.

You willbenefitfrom access to advanced digital tools, including video technology, which will help you assess properties remotely and collaborate with suppliers during the claims process.

Your main responsibilities will include being the single point of contact for customers and suppliers, managing claims and related information, overseeing supplier projects, and controlling costs and payments. You will be expected to deliver high technical standards while keeping the customer experience at the forefront.

We are looking for someone who is a strong communicator, self-motivated, and well-organised. You should be flexible, open to change, and enthusiastic about using industry-leading technology.

This is a rewarding role within a supportive and friendly team, offering great opportunities for career development. Ifyou’repassionate about delivering excellent service and keen to grow,we’dlove to hear from you.

The skills you will have when you apply:

• Experience in managing claims across multiple clients:Previousexperience in aclaimsenvironment is essential.This can be from any type of insurance property claims.
• Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders.You’llneed to explain complex details clearly and negotiate fair settlements for all parties involved.
• Qualifications: Chartered Institute of Loss Adjusters' Cert CILA qualification isan advantage but notessential.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role
• We can support you with professional qualifications and development

Whatwe’llgive you for this role:

Remuneration & more

• Competitive salarytaking into accountskills,experienceand qualifications
• A Self Invested Personal Pension Scheme(SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible workingfrom our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employeeassistanceprogramme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection

Other benefits

• Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
• Discounts on various products and services

Thisisn'tjust aposition,it'sa pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year,you'llalso be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You’lljoin a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. Thisisn'tjust a job;it'san opportunity to shape the future of insurance.

Ifyou’reunsure whether you have all the skills needed thendoapply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that,we areproud to have azero tolerancepolicy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).