AGM: Guest Experience & Operations Leader

Soho House & Co.; England; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Team meal while on shift

50% off Food & Drink

Private Health and Dental Care

Day off on your birthday

Free Counselling Sessions

Continuous training programs

Team Events

Discount on Cowshed & Soho Home

Job summary

Soho House & Co. is seeking an Assistant General Manager to oversee operations and maintain service standards. You will ensure an inclusive environment for both team members and guests, driving sales and staff retention while managing daily business functions.

The ideal candidate has a minimum of 2 years of experience, is passionate about customer service, and can thrive in a fast-paced environment. Competitive benefits and opportunities for personal development are offered.

Qualifications

• Minimum of 2+ years’ experience in similar capacity.
• Thrive in fast-paced, high-volume environments.
• Must be hospitable and approachable.

Responsibilities

• Oversee inclusive environment embodying Soho House values.
• Collaborate with business functions to drive sales and retention.
• Manage day-to-day operations effectively.

Skills

Customer service

Team management

Problem solving

Communication

Job description

Soho House & Co. is seeking an Assistant General Manager to oversee operations and maintain service standards. You will ensure an inclusive environment for both team members and guests, driving sales and staff retention while managing daily business functions.

The ideal candidate has a minimum of 2 years of experience, is passionate about customer service, and can thrive in a fast-paced environment. Competitive benefits and opportunities for personal development are offered.