Agile PMO & Performance Lead

easyJet Airline Company PLC; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading travel operator is seeking an Agile PMO & Performance Lead to drive operational excellence. You will be responsible for implementing Agile practices, facilitating team performance, and leading change initiatives. Candidates should have a strong background in Agile Delivery and proven facilitation skills. The role offers a competitive salary, benefits, and a hybrid working model based near Luton Airport.

Benefits

Company-wide bonus scheme

7% pension contribution

Heavily discounted flights

Annual holiday vouchers

Qualifications

• Strong background in Agile Delivery or PMO / Project Governance.
• Proven track record in implementing Agile practices.
• Excellent interpersonal and mentoring skills.

Responsibilities

• Define and monitor metrics for performance improvement.
• Provide in-depth data analysis for decision-making.
• Support organisational change management.

Skills

Agile Delivery

PMO / Project Governance

Facilitation skills

Agile tools (Jira, Confluence)

Interpersonal skills

Communication skills

Tools

Jira

Confluence

Job description

Overview

Job Description - Agile PMO & Performance Lead (16266)

easyJet holidays is the UK’s fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in 130 destinations across Europe. We combine easyJet’s flight programme with 6300 handpicked hotels and best-in-class technology to provide the perfect package holiday. Since launching in 2019, we have become the fastest growing, lowest cost, highest margin travel business in the UK, delivered significant profits, launched a sustainability strategy, and expanded across Europe. We are building remarkable teams with modern ways of working to lead the industry.

The Agile PMO & Performance Lead drives operational excellence by embedding Agile principles and optimising workflows across product teams. This role enables high-performing teams, promotes collaboration, and fosters a culture of continuous improvement aligned with our organisational goals.

Responsibilities

• Define and monitor metrics that connect with shop floor processes for performance improvement; communicate and influence at all levels.
• Provide in-depth data analysis for decision-making to ensure reliable delivery and visibility of value streams.
• Support organisational change management and scale Agile practices across teams.
• Lead process performance management, facilitate Agile ceremonies, and drive continuous improvement.
• Coach and mentor teams to enhance Agile adoption and deliver high-performing results.
• Collaborate with teams and stakeholders to proactively manage risks and implement process improvements that improve efficiency and delivery speed.
• Demonstrate ownership and delivery by motivating teams, making timely decisions, and resolving root causes of problems to prevent recurrence.
• Communicate strategies effectively, manage and mentor teams to achieve high performance, and address under-performance swiftly.
• Identify opportunities for improvement, lead change initiatives, and thrive in ambiguous environments; build cross-functional relationships and leverage diverse perspectives in decision-making.

Requirements

What you'll bring to the team:

• Strong background in Agile Delivery or PMO / Project Governance; proven track record in implementing Agile practices and driving transformation.
• Strong facilitation skills and experience guiding teams through Agile processes.
• Proficiency with Agile tools like Jira and Confluence; solid knowledge of the software development lifecycle (SDLC).
• Excellent interpersonal, mentoring, and communication skills; ability to foster collaboration across all organisational levels.

What’s in it for you

Competitive base salary plus an all-inclusive benefits package including a company-wide bonus scheme and a 7% pension contribution. Share options and life assurance are available, along with a range of flexible benefits you can tailor to your needs.

Heavily discounted flights for you and your loved ones, free easyJet Plus membership, and annual holiday vouchers.

We support development opportunities and a welcoming atmosphere; we create unforgettable experiences for customers and people. The role is full-time and based at our easyJet holidays HQ near Luton Airport with a hybrid model of three in-office days per week.

How to Apply

Please click the apply button to complete your application. Applications may close early if volumes are high, so apply promptly.

We are committed to diversity and inclusion and will make reasonable adjustments at interview and employment. We welcome applications even if you feel you don’t meet every item in the criteria and support flexible working arrangements.

About easyJet holidays

In 2019 we launched our business to provide brilliant holidays at unbeatable prices. We aim to lead the industry with sustainable travel that is affordable and accessible to everyone, building remarkable teams with modern ways of working. We are the UK’s fastest growing tour operator and have been named as one of the Best Workplaces in Travel.

Join us to make a difference and have the autonomy to share ideas, working with the best people in the industry to create memorable experiences for customers.

#LI-Hybrid

Business Area

Digital - easyJet holidays

Primary Location

HQ near Luton Airport (Hybrid: three days in-office per week)