Agile Clinical Validator - 999 Triage Specialist

East of England Ambulance Service NHS Trust; Bedford; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

NHS Pension

Initial Remote Induction & mentoring

Training and Development Opportunities

Flexible Contracts

Job summary

East of England Ambulance Service NHS Trust is seeking ambitious Paramedics and Nurses (Adult) to join our Clinical Assessment Service (CAS) as an Agile Clinical Advisor (Validator).

You will support our Emergency Operations Centres by triaging 999 calls, guiding care pathways, and reducing ambulance demand. Flexible, remote-friendly contracts (full or part-time) are available with a minimum 18.75 hours per week, and on-site induction at Norwich, Chelmsford or Bedford.

Qualifications

• 2 years post-registration experience in a clinical environment
• Experience in A&E, Medical, or Primary Care settings
• Experience of undertaking clinical triage at first point of contact with healthcare services in Accident and Emergency or Urgent Care setting autonomously
• Demonstrable experience in telephone triage
• Previous experience in making autonomous clinical decisions
• Able to deal effectively with highly distressed callers
• High level of IT and telephony proficiency
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
• Demonstrable commitment to continual professional development
• Recognise the importance of audit, evaluation, and Clinical Governance

Responsibilities

• Clinical accountability for patients calling 999.
• Work as an autonomous practitioner to provide high quality complex clinical triage.
• Provide appropriate emergency response or referral to an alternative care pathway safely using knowledge, skills, critical thinking, and professional judgement supported by clinical assessment software.
• Collaborate with a multi-disciplinary team to reduce ambulance demand and A&E admissions.
• Maintain high standards of clinical triage.
• Collaborate with external agencies to achieve successful outcomes.

Skills

Telephone triage

Clinical judgement

Autonomous practice

Critical thinking

Job description

East of England Ambulance Service NHS Trust is seeking ambitious Paramedics and Nurses (Adult) to join our Clinical Assessment Service (CAS) as an Agile Clinical Advisor (Validator).

You will support our Emergency Operations Centres by triaging 999 calls, guiding care pathways, and reducing ambulance demand. Flexible, remote-friendly contracts (full or part-time) are available with a minimum 18.75 hours per week, and on-site induction at Norwich, Chelmsford or Bedford.