Remote Clinical Advisor (Validator) - Agile Working

East of England Ambulance Service NHS Trust; Bedford; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

NHS Pension

Initial Remote Induction & mentoring

Training and Development Opportunities

Flexible Contracts

Job summary

East of England Ambulance Service NHS Trust is seeking ambitious Paramedics and Nurses (Adult) to join our Clinical Assessment Service (CAS) as an Agile Clinical Advisor (Validator).

You will support our Emergency Operations Centres by triaging 999 calls, guiding care pathways, and reducing ambulance demand. Flexible, remote-friendly contracts (full or part-time) are available with a minimum 18.75 hours per week, and on-site induction at Norwich, Chelmsford or Bedford.

Qualifications

• 2 years post-registration experience in a clinical environment
• Experience in A&E, Medical, or Primary Care settings
• Experience of undertaking clinical triage at first point of contact with healthcare services in Accident and Emergency or Urgent Care setting autonomously
• Demonstrable experience in telephone triage
• Previous experience in making autonomous clinical decisions
• Able to deal effectively with highly distressed callers
• High level of IT and telephony proficiency
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
• Demonstrable commitment to continual professional development
• Recognise the importance of audit, evaluation, and Clinical Governance

Responsibilities

• Clinical accountability for patients calling 999.
• Work as an autonomous practitioner to provide high quality complex clinical triage.
• Provide appropriate emergency response or referral to an alternative care pathway safely using knowledge, skills, critical thinking, and professional judgement supported by clinical assessment software.
• Collaborate with a multi-disciplinary team to reduce ambulance demand and A&E admissions.
• Maintain high standards of clinical triage.
• Collaborate with external agencies to achieve successful outcomes.

Skills

Telephone triage

Clinical judgement

Autonomous practice

Critical thinking

Job description

Embrace Agile Working

We are seeking ambitious, proactive, and forward-thinking Paramedics and Nurses (Adult) to join our Clinical Assessment Service (CAS). In today's dynamic healthcare landscape, flexibility is key. We are excited to offer agile working options, allowing you to balance your personal and professional life effectively.

This vacancy is not open to current CAS staff as a separate pathway exists internally.

As an Agile Clinical Advisor (Validator), you will be a vital part of our team supporting our Emergency Operations Centres (EOCs). The role intercepts lower acuity and appropriate 999 calls to provide advice and arrange for appropriate care pathways. Our aim is to reduce ambulance demand and Emergency Department admissions safely. You will be an integral part of our team in developing a multi-disciplinary approach to 999 services.

We will offer a variety of contract types including full or part-time positions and remote working.

We are looking for full or part time permanent staff ideally to work on our core Rotas. We require a minimum of 18.75hrs per week.

There is a minimum initial training period of 3 weeks, which must be completed on a full-time basis on site at either Norwich, Chelmsford or Bedford. Accommodation can be provided.

Main Responsibilities

• Clinical accountability for patients calling 999.
• Work as an autonomous practitioner to provide high quality complex clinical triage.
• Provide appropriate emergency response or referral to an alternative care pathway safely using knowledge, skills, critical thinking, and professional judgement supported by clinical assessment software.
• Collaborate with a multi-disciplinary team to reduce ambulance demand and A&E admissions.
• Maintain high standards of clinical triage.
• Collaborate with external agencies to achieve successful outcomes.

Essential Criteria

• 2 years post-registration experience in a clinical environment
• Experience in A&E, Medical, or Primary Care settings
• Experience of undertaking clinical triage at first point of contact with healthcare services in Accident and Emergency or Urgent Care Setting autonomously
• Demonstrable experience in telephone triage
• Previous experience in making autonomous clinical decisions.
• Able to deal effectively with highly distressed callers
• High level of IT and telephony proficiency
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
• Demonstrable commitment to continual professional development
• Recognise the importance of audit, evaluation, and Clinical Governance

NHS Pension

• Initial Remote Induction & in-room mentoring: Get started seamlessly with our agile training program.
• Training and Development Opportunities: We invest in your growth and offer pathways for advancing your career.
• Flexible Contracts: Choose from full-time or part-time, with agile working

Contact

For further details / informal visits contact: Name: Vicky Wright Job title: Clinical Workforce Manager Email address: [e-mail] Telephone number: 07702 657200

Vicky Wright on [e-mail]/07702 657200